Brand Certified
Holiday Inn Express & Suites Jackson by IHG
4.3(560 reviews)
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
Business Details
3506 O'Neil Drive, Jackson, MI
49202, United States
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
(517) 788-6400
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
https://www.ihg.com/holidayinnexpress/hotels/us/en/jackson/jxnes/hoteldetail
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
About
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Pool closed for renovation!
Enjoy Trails, Museums, Shopping and Great Food
All conveniently located near Holiday Inn Express and Suites of Jackson! The Falling Waters Trail, miles of paved trails winding through woods and past lakes. The area is home to many Historical Museums, Ella Sharp Museum, Lost Railway Museum, Michigan Military Heritage Museum, Coe House Museum are all just a short drive from the hotel. Our downtown area has several unique boutique shops as well as Jackson Crossing Mall and Westwood Mall all within 5 miles. We are just a short drive from these well-known Jackson restaurants; Klavon’s Pizzaria, Veritas, Grand River Brewery, One North, Ichiban Japanese Steak House, The Chase , just to name a few. Olive Garden, Cracker Barrell Restaurant and Culvers are all within walking distance. The area hosts many local wineries and brew pubs.
Location
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
Holiday Inn Express & Suites Jackson by IHG
3506 O'Neil Drive, Jackson, MI
49202, United States
Hours
Certified by Holiday Inn Express & Suites Jackson by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.3
560 reviews
5 stars
313
4 stars
157
3 stars
41
2 stars
17
1 star
32
- RSRobby Sulfridge1 day ago5.0Nice motel
- DDDopeBeats DetroitProducerMay 8, 20265.0I'm a platinum guest and it's worth it.
- KCKevin CampbellApr 23, 20261.0BED BUGS!!!I have stayed here many times without issue, that changed today when I found a bedbug. I talked to the front desk and manager, neither were helpful and wanted to argue. They didn't seem shocked or concerned about the bud bugs at all, I had to ask them for a simple apology. Of course they checked the room and said they couldn't find any more bedbugs. I am certain i didn't find the only bug in the room. They were well trained on how to treat the problem so I'm sure this is an ongoing problem. Be careful!!!
- KDKaren DzenkoMar 2, 20265.0My family stayed at the Holiday Inn Express for 9 days while we were helping my mother at the end of her life, and planning her funeral services. The staff were just wonderful...the housekeeping staff, front desk staff, and the young woman attending the breakfast area. Rooms were clean, up-to-date, and the beds very comfortable. We appreciated having a nice breakfast and coffee each morning. Thank you for being our home base during this difficult time.
- CCCrystal CastleFeb 9, 20265.0My stay here was wonderful. The hotel was clean, well-maintained, and our room was very comfortable. I had no issues during my visit. I especially appreciated the artwork throughout the hotel. There was a birch tree image in the lobby, which immediately caught my attention since birch trees are my favorite. The artwork in the room featured soft, blurry lights, which I loved because it mirrors how I see the world when I’m not wearing my glasses. It felt oddly comforting and personal. A fun bonus was the Olive Garden located right in the parking lot, which made meals incredibly convenient. I also appreciated the sandwich board in the lobby highlighting local events. I noticed a toy show listed and ended up attending it before my event, which was a great surprise. It was really nice to see the hotel highlighting local happenings.
Frequently Asked Questions About Holiday Inn Express & Suites Jackson by IHG
What accessibility features does Holiday Inn Express & Suites Jackson offer?
The hotel provides accessible parking and is mobility accessible, equipped with an elevator for guest convenience.
Is breakfast included during the stay at Holiday Inn Express & Suites Jackson?
Yes, the hotel offers free buffet breakfast to all guests.
Does the hotel allow pets?
Cats are welcome at the hotel, but dogs are not allowed.
What COVID-19 cleaning and safety measures does the hotel follow?
Holiday Inn Express & Suites Jackson uses commercial-grade disinfectants, offers additional sanitation in food areas, enhanced cleaning of guest rooms and common areas, and provides sanitizer availability. They also use disinfected or discarded plastic keycards and have trained employees in cleaning and hand washing procedures.
What are the check-in and check-out times at the hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Are there any fitness facilities available on-site?
Yes, the hotel features a free fitness center equipped with elliptical machines, free weights, and treadmills.
Is there parking and electric vehicle charging available at the hotel?
Yes, free parking is available along with an electric vehicle charging station for guests.
What nearby dining options are accessible from the hotel?
Guests can enjoy walking distance dining at Olive Garden, Cracker Barrel Old Country Store, and Culver's. Additionally, Klavon’s Pizzaria, Veritas, Grand River Brewery, One North, Ichiban Japanese Steak House, and The Chase are a short drive away.
What shopping centers are near Holiday Inn Express & Suites Jackson?
Jackson Crossing Mall and Westwood Mall are both within 5 miles of the hotel, offering a variety of unique boutique shops and retail options.
How can I use local transit or nearby amenities while staying at the hotel?
The hotel offers a local shuttle service for guest convenience. Nearby, you can find gas stations like Express Stop and BP, as well as grocery options like Save A Lot and Sam's Club, making it easy to access daily needs and travel locally.
Brand Certified Facts from Holiday Inn Express & Suites Jackson by IHG
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