Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

Reviews

• AB

  anthony birch

  Aug 30, 2026
  1.0
  Started out going in to our room and waking up another couple already in the room. Scared the hell out of all of us. Front desk didnt seem to mind and threw us another room key. Luckily nobody was in that room. Toilet didnt flush and tub was full of dirty water. Stayed for three night and ended up with 6 or 8 key card because they randomly quit working. Fun at 130 am . Checked out and gave me a managers number. Nice spot but the employees need some training or something
• DS

  DJ Strode

  Aug 15, 2026
  5.0
  Comfortable and quiet and excellent breakfast
• DS

  Deb Stotler

  Aug 4, 2026
  5.0
  Great place with shuttle service to the airport. You can leave your car for 8.00 a day
• KL

  Keith Lawler

  Aug 2, 2026
  1.0
  There is no coffee in the room. You have to get dressed in the morning and go down to the lobby to get coffee. That is ridiculous. I enter my room and discover that there is no coffee pot in the room. Clearly that must have been a mistake, so I pick up the phone to call the front desk and find that the phone isn’t working. So I take the elevator down to the lobby and am told the rooms don’t have coffee, you have to come to the lobby to get it. I haven’t stayed in a room without coffee in it since the 1980’s. Also, there’s not even any cups in room so you can have a glass of water. So, be sure to come prepared. Staying here is only a notch above staying at a campground.
• LS

  Lindsay Schupbach

  Aug 1, 2026
  5.0
  Clean, renovated, comfortable! Ask for Kya at the front desk- she was very helpful and the sweetest! Will definitely stay here again!

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