Holiday Inn Express & Suites Grand Blanc by IHG

Reviews

• HD

  Heather Derr

  2 days ago
  5.0
  The location is set back away from the main road and sits more privately. The blue lights displayed at night are very cool and relaxing. My whole experience started with making the reservation over the phone, the operator was very helpful, informative and took their time to make sure that I was taken care of and assured of the things I was worried about. I was greeted by Tanya when I arrived at the hotel, she was very welcoming. The atmosphere seemed well taken care of from the moment I walked through the door. I got a jetted Tub King Suite and I was so impressed with the space and layout of the room. You can tell the staff cares about the facility and the cleanliness. The smell of the room was wonderful. The Hotel uses top brands like Dove Soap and Lotions. The Tub and Bathrooms were well maintained and CLEAN! Juliette was at the front desk over night she was very friendly and patient when I had to come and ask for a few things. The pool was HEATED! And well maintained. I wanted to take the time to share my experience because this visit at this location really made a difference for me during a difficult time, and thankful to find a great place to stay with reasonable prices in the area. Definitely recommend staying here, and we will definitely be visiting in the near future.
• AS

  Amber Steenbergh

  Oct 4, 2026
  1.0
  Booked a 2 queen suite for my daughters 11th birthday(2 queen beds, and a pull out couch) when we checked in the lady at the front desk asked if I “needed the 2 queen beds because their hotel was over booked by a third part site and they didn’t have any available”…. I said “yes.. I have 4 girls staying and 2 adults.” She replied with “do you need the suite? Do you need the Kitchenette?” I told her I needed exactly what I booked THROUGH HOLIDAY INN DIRECTLY, not a third party site” I was very frustrated and short on time to decorate and always super stressed at this point. She ended up “working her magic” as she called it and put us in a king suite and brought us a cot. The other mom who was supposed to stay and chaperone ended up leaving since there was no room for her to stay and there was no room to safety even set up the cot with out there being a fire hazard, not to mention the pull out couch was repulsive with stains. This was a very frustrating experience, we won’t be back, and will be passing this info on to stay clear. I did ask to speak to a manager and I was told “im not sure if they are on the property right now.” My daughter was very excited about this birthday and it ended up stressful and it’s unacceptable that you aren’t guaranteed the room you reserved. What a joke.
• JN

  Jennifer Neumann

  Sep 29, 2026
  5.0
  My husband and I were on our way up north to our seasonal campsite. Its a particular rough time of year for me so my husband decided that we needed a hotel with a big jetted tub (one of my favorite things) so we booked a room at the last minute. When we arrived, the desk agent - Ashish, was checking in a couple and they were upset that the 3rd party company (I'm assuming trivago, booking.com, etc) they used to book their reservation didnt enter their information correctly. That isnt his fault. And no, it wasnt the couples fault either and I could understand why they were frustrated. Ashish tried to help them resolve the issue but the couple, especially the woman, kept cutting him off and talking over him. But then, the couple started making racist comments about Ashish and others of his ethnicity. I stood there shaking with anger but Ashish handled the whole situation with grace and professionalism... honestly, he handled it much better than I would have.
• NG

  Nevaeh Greer

  Sep 12, 2026
  5.0
  I had a wonderful experience at the Holiday Inn, and I have to give a special shoutout to Kaylee! She was absolutely amazing at her job, very friendly, attentive, and made sure we felt welcomed and taken care of. Her positive attitude and great spirit truly stood out. You can tell she genuinely cares about her guests and takes pride in what she does. Thank you, Kaylee, for making our stay even better! The Holiday Inn is lucky to have you. 💕
• KB

  Kimberly Brookman

  Sep 9, 2026
  5.0
  I just wanted to write a wonderful review for the hotel, I wanted to shout out to Tonya and Bibi!!! They were very, very accommodating, personable, professional, along with feeling like family! The breakfast was amazing and the camaraderie was so cool. We can’t wait to come back Tonya and Bibi We thank you along with the rest of your staff for being wonderful God bless y’all. See you soon. Kimberly and Jon B

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