Best Western Gaylord

Reviews

• JA

  Jason Ash

  Apr 28, 2026
  2.0
  Have stayed at this hotel a few times now, always been a nice hotel, great and friendly staff but unfortunately this time wasn’t so great, nothing with the staff but the rooms in the 300-400 wing have mold through the exterior wall. We could smell it as soon as the ac turned on, on top of the the main hallway to get to the room also has a moldy mildew smell to is, The windows are leaking and the wallpaper is peeling back and it’s nothing but black mold, I took it up to the front desk and the lady was super nice and gave us keys to a another room down the hall which unfortunately had the same issue, went and checked on my co workers room in the same hall and same thing, we went back down there she appoligized again and gave us a room in the 100 hall, room smell way better and no signs of leaking windows or mold. Definitely need to do repairs on the 300-400 hall but other than that rest of hotel is great!
• KC

  Kaiden Calvin

  Apr 26, 2026
  5.0
  Clean rooms, very good breakfast for a hotel, and a good location around plenty of great restaurants to eat at.
• XW

  Xiara Winter

  Apr 24, 2026
  5.0
  Not sure why people have bad reviews on this hotel but I had a great experience. The whole hotel was clean, nice staff and great breakfast. The pool and hot tub were also nice 😊
• JT

  Joe Tee

  Apr 16, 2026
  1.0
  Horrible run down hotel needs a complete renovation. Hallway carpet is worn and ripped . The side entrance does not lock and every time someone opens the door it closes with a very loud metal on metal noise it woke me up twice. Breakfast was terrible.. My shower tub did not drain and it kept dripping through out the night. TV in fitness center did not work.. I can go on and on.. Hopefully management will close it down for renovations or bulldoze it..
• DT

  Danielle Trump

  Apr 5, 2026
  1.0
  The jacuzzi was disgusting. The color of the water made my stomach turn. There was no seal around the door, leaving a lot of light in the room and sound from the hallway. No fan in the bathroom was a bit inconvenient, when sharing the room with others. Also, the back outside door didn’t lock, which in my opinion is a security issue. Lastly, I told the desk lady a price I found online to book, she said she would beat it, then did not at check in. Breakfast in the am wasn’t anything good. Apple juice was basically water. I’d stay somewhere else in Gaylord if I visit again. Pictures are of jacuzzi water, and door without seal.

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