SureStay by Best Western Presque Isle

Reviews

• AF

  Andreza Florencia

  1 day ago
  5.0
  Very nice and quiet, front desk very pleasant. Definitely recommend
• RC

  Ralph Collins

  6 days ago
  5.0
  Very nice place to stay I have been staying here for 6 years great crew food good staff great
• MA

  Mike Allmon

  Aug 26, 2026
  5.0
  Very nice very helpful. Good breakfast. Rooms super comfy and clean. The staff went over and beyond with everything. I will stay here again for sure
• CB

  Christi Branson

  Aug 19, 2026
  1.0
  WHERE DO I BEGIN? I KNOW, I'LL START WITH WITH: BUYER BEWARE!! YOU MAY BE TAKING YOUR LIFE INTO YOUR OWN HANDS AT THIS HOTEL. WHY YOU ASK? BECAUSE YOU HEAR MANY THINGS THAT YOU DON'T WANT TO. BANGING ON THE FURNITURE AND WALLS. PEOPLE SCREAMING. MY SON AND I TALKED WITH THE STAFF MEMBER THAT WAS AT THE FRONT DESK WHEN WE CHECKED IN. HE CAME UP AND KNOCKED ON OUR DOOR AND BREIFLY TALKED TO MYSELF AND SON. HE SOUNDED IRRITATED AND WAS RUDE TO ME TELLING ME THAT HE CAME FROM HOME. WHAT WAS THAT SUPPOSED TO MEAN!?!? HE THEN WENT TO THE NEIGHBORS DOOR AND KNOCKED ON IT AND THE GENTLEMEN CAME OUT TO TALK WITH US. THE NEIGHBOR APOLOGIZED AND SHOOK HANDS WITH MY SON. AS THE STAFFER WALKED AWAY HE SAID THAT HE WAS GOING TO CALL THE POLICE. WE ALL TOLD HIM NOT TO BECAUSE EVERYTHING WAS TAKEN CARE OF. NEXT THING THAT I KNOW THE STAFFER CALLED OUR ROOM SAYING THAT HE WAS GOING TO CALL THE POLICE. MY SON AGAIN, TOLD HIM THAT EVERYTHING AND EVERYONE WAS FINE. ABOUT 20 OR SO MINUTES LATER WE GET A KNOCK ON OUR DOOR. GUESS WHO IT WAS? THE PRESQUE ISLE POLICE! I HAD TO SHOW MY ID AND WAIT FOR THEM TO CHECK OUT MY INFORMATION!!! OF COURSE MY INFORMATION CHECKED OUT. I WAS WITH MY FAMILY!!! ON A VACATION!!! YET I GET THE POLICE CALLED ON ME BECAUSE SUPPOSEDLY I WAS HARRASSING THE STAFFER!! I BARELY SPOKE TO HIM!!! THERE WAS A MAJOR LANGUAGE BARRIER AND I HAVE NO IDEA WHAT HAPPENED!! WE COULD BARELY UNDERSTAND HIM !! SO BE CAREFUL OR YOU'LL GET THE POLICE CALLED ON YOU FOR BEING A CONCERNED NEIGHBOR!! AND CALLING THE FRONT DESK BECAUSE MY FAMILY WAS SCARED AND JUST WANTED TO LEAVE!!!!! ALSO, THE CRACK PIPE OUT BACK ON THE PICNIC TABLE AND THE TWEAKERS IN THE FRONT OF THE HOTEL!!! THAT WAS AN EXTRA SPECIAL TREAT!!!!!!!! I PLAN ON GETTING AHOLD OF THE BEST WESTERN SENIOR MANAGEMENT !!! HOW DARE YOU LIE AND BRING IT BACK ON ME AS IF MY FAMILY AND MYSELF ESCALATED THE SUTUATION!! THERE WAS NO EXCALATION BETWEEN HE AND I IN THE FIRST PLACE. THERE WAS ABSOLUTELY NO VERBAL ATTACK THAT TOOK PLACE WHATSOEVER!! YOU ARE A DISGRACE TO LIE LIKE YOU DID IN YOUR REPLY TO ME!! ALL BECAUSE YOU CAN'T HANDLE THE REAL TRUTH!! OF COURSE YOU DON'T WANT YOUR RATINGS TO GO DOWN EITHER
• BB

  Brixton

  Aug 18, 2026
  5.0
  It was my first time visiting SureStay at Presque Isle and I had a really good experience. The staff was very friendly and helpful, and everyone was welcoming. The restaurant was clean and had a nice atmosphere. I tried some of the food and drinks and really enjoyed them. The room was comfortable, and everything was clean and well maintained. Overall, I had a great stay and would definitely come back again.