The Tides Beach Club

Reviews

• RK

  Robert Katz

  5 days ago
  5.0
  Spectacular accommodations and food snacks, best, lunch and dinner. Great Bar. 15 steps to Goose Rocks Beach. Management and service staff SPEKTAKULAR!!! Have been there many times. Diverse collection of restaurants in Kennebunkport and Cape Porpoise. Very casual!!!
• KK

  Kai

  Aug 15, 2026
  5.0
  Love this spot to grab drinks and food during happy hour especially with the outdoor seating area facing the beach and ocean. Pretty good dinner option though you may need to make a reservation. Overall really friendly people there too and just amazing location.
• AV

  Amanda V

  Aug 4, 2026
  2.0
  Things started badly from the second we approached the front desk. We arrived a little after 3pm on Mon. July 27, 2026 for check in (guest check in is between 3-9). We were told the room wasn’t ready, no problem. Decided to grab a drink and wait outside, beautiful weather. Gorgeous area, directly across from the beach. Around 4:15pm we were told the room was ready. Great! We carried our luggage up and were ready to relax/shower before dinner. Walked in and were immediately hit with a VERY strong chemical smell. Sat down and started thinking this doesn’t seem right. My eyes and throat started to burn. Seemed like something strong mixed with bleach. We opened the windows and decided it’s best to ask the front desk for help. Went back downstairs and spoke with the manager - David. Very kind and tried his best to help with the odor. He informed us that all the rooms are filled, but he could try and air the room out with fans and get rid of the smell. Again no problem, things happen. Head back to the lobby to WAIT. Around 5pm (we still had the keys) my husband -Darren decided to go into the room and check it out. David greeted me as I was sitting on the sofa in the lounge/restaurant around the same time. He told me that the room was ready, he had let the room air out for the last hour. It no longer has the chemical smell, but it does kind of smell like the restaurant. That was strange, but at this point we just wanted to get settled. I got up and walked towards the stairs as Darren was headed back down. He informed me that the bleach and cleaning spray was still beyond strong. My husband is not usually affected by strong scents, and was getting a headache. I did not go back to the room, as I didn’t want to get sick. Back to the front desk, told David that it is still very strong and he said that we should have informed them that we had an opposition to strong smells before arrival. I thought that was crazy, I’ve never had this problem at any hotel up here before. Now he has made us feel like we are being a problem for speaking up about the smell and voicing concerns about getting sick. We asked if we could change rooms for the night and he explained the hotel is fully booked. He would need to talk with the general manager - Bridget. We moved out to the porch and around 5:30 Bridget met us. She was very kind and understanding. Stated again that the hotel was fully booked. I looked online at some of the sister properties around town, that they market as “connected” with shared amenities and services. We have actually stayed at a couple previously without any issues. I suggested we changed to one of those, because they have availability for the dates of our stay. Now it’s 6:15-30 or so. I was told I would have needed to have cancelled my reservations 14 days ago to make that happen, as the systems are not connected. What? That comment made no sense, we decided to ignore that. She suggested that we could move into a different room just for the night and then switch back to a room in our category tomorrow. Perfect, that was totally fine. We were still made to feel like we inconvenienced staff for something that was out of our control. Brigette gave us the keys to room #305, we carried our luggage up and settled in at around 7pm (4 hours waiting in lobby to get everything figured out & into a room). Exhausted after everything (missed our dinner reservations out), we ordered soup from the restaurant downstairs and stayed in. Room was fine. The next day we checked into room #201 for the duration of our stay. Checking out this morning. Said “Good morning and told the women at the front desk we are checking out. She replied “Good morning, so did you enjoy THAT room?”… We nodded yes, said have a good weekend and left. What a kick in the teeth to end our stay. We both left sad and disappointed with that comment. The staff all knew that we asked to change rooms because of the bleach smell? Service, cleanliness and feeling when in this hotel are way out of wack and terrible. SEE PHOTOS- all taken when I first walked in
• LA

  Lucy Aber

  Aug 2, 2026
  5.0
  GeV, dusan, and felicia are the best!!
• CC

  Collins

  Jul 4, 2026
  5.0
  Beautiful