Candlewood Suites Baltimore - Inner Harbor by IHG

Reviews

• TW

  Timothy Woodard

  2 days ago
  5.0
  This Candlewoods Suites is now my go to when I'm in Baltimore. The staff is friendly and the rooms are always clean with amazing views. Once you factor in the location and the price, this place is unmatched in the city.
• TG

  Tamara Givans-Payne

  2 days ago
  5.0
  The front desk manager Kadrick was very welcoming and pleasant, checking in was a breeze. He was also very helpful and accommodating, we needed a few things during our stay and he assisted us with getting all we needed. Overall our stay was awesome.
• BW

  Benjamin Wassung

  Jun 25, 2026
  3.0
  Overall a kind of mid range stay. On the positive, it’s cheaper than other options and located walking distance to the pier. The coffee in the kitchen in the lobby is also decent. The bed was only ok. The shower pressure was amazing. That’s kinda it. The kitchens area is nice, but came with negatives. Negatives. Room AC was on 24/7 to keep the room at 68 when the weather was 80 and rained most of the time, and my room had no real direct sunlight. The room wasn’t well cleaned. There was dried rice and larger glitter pieces in the floor. An odd design decision, but they put a nightstand right in front of the 2nd closet door (picture). So the kitchen. There was scorched food on the burner, so using it would have set off the fire alarm for sure. The dishwasher was broken, and somehow……they were “out of sponges”, so I couldn’t hand wash anything. We all know there’s a national shortage of sponges right now……. They said someone would come and fix the washer, never did. I think it was also just the complete lack of staff trying to makeup for easy fixes. Clean the room, get a sponge, look into the AC. If you can’t fix issues during the stay, like a working dishwasher and AC, move the room. If you’re full, give a partial refund, or a discount voucher for another stay, to encourage people to return for a better experience. There’s enough other hotels that seem better for only 20-50 dollars more a night, that in the future I would go to over this. 100$ is worth a cleaner more comfortable room over a 4 night stay.
• JJ

  Jamien Jones

  Jun 25, 2026
  1.0
  Being in the military I’ve learned to make use of what I got, I’ve been in plenty of hotels and I can confidently say that sleeping in a tent is better than this place. Service, nonchalant. Location, I should’ve just booked somewhere in the hood, atleast I would’ve gotten what I paid for because that is NOT a downtown, smells overly like urine because of the homeless issue, it’s $35 a night to use the public parking garage which it dispenses a ticket with a barcode that doesn’t work so my family and I had to wait outside until someone came to open it from the inside or we had to run through the driveway with our 10 & 2 y/o boys. Our room key stopped working twice. It took 15 minutes for the shower to go from freezing to Luke warm. 6am fight outside the hotel and we could hear it from the 7th floor, not to mention the ambulance blasting its siren's just to run the lights. Speaking of drivers, has no one in Baltimore ever heard of signal lights? The amount of times we’ve nearly been in collisions is ridiculous! Half of them are from public safety vehicles and semi trucks! Anyways, the hotel doesn’t offer housekeeping to anyone who stays less than 7 days and you have to take your towels to the front desk to exchange them but they didn’t even have any to exchange until after 10pm. The beds had crumbs on our first night. Why were we roomed right next to the elevator? I can go on and on day by day about everything but is it worth it? All I can say is heavily consider your options before staying here with your family.
• AR

  Amaya Renee

  Jun 13, 2026
  2.0
  I booked a one night reservation after staying at this hotel one time prior. However, upon entering my room this time, there was dead cockroach lying on the floor in front of the bed. I reported this to a front desk employee before leaving for an event. He apologized, told me that someone would remove the bug, and said he would notify management. When I returned from my event hours later, the dead cockroach was still in the room. I went back to the front desk to report the issue again. The new employee on duty informed me that he was the only staff member available. While I did appreciate him coming upstairs to remove the cockroach, I was disappointed by his responses to my concerns, including the comment, “Next time, let me know when there is a snake in the room.” About an hour later, I spotted a live cockroach crawling on the bathroom floor and another inside one of the kitchen cabinets. At that point, I no longer felt comfortable sleeping in the room and made the decision to check out early at around 2:00 a.m. When I checked out, the front desk employee did not ask about the reason for my early departure and simply told me to leave my key cards in the basket. After 3 days of trying to get in contact with the hotel manager via phone and email, with no response, I finally reached Mariah on the phone, who was wonderful and handled my bad experience with care and understanding. Thank you, Mariah! Other than this experience, I also noticed that the elevator inspection was valid until 01/28/2026, nearly 5 months ago.

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