Best Western Adams Inn Quincy-Boston

Reviews

• MH

  Miranda Hull

  4 days ago
  5.0
  my husband and I travel a lot. We usually get in late to the hotels we arrive to. It takes forever for us locate the staff at the desk past midnight. It was a nice change for us to be greeted with a warm welcome. Miranda was so sweet. After a long day it’s nice to end it on a good note. Thank you Miranda!
• MM

  mansour mbaye

  4 days ago
  1.0
  Stay there for 4 night and ask for housekeèping services.No one show up, meaning nobody cares. I went to the desk to request service, the clerk said that's every 3 days and we are on the list for today. The coffee is nasty, and staff is unprofessional, not friendly not courteous. THIS NOT THE PLACE TO BE. THERE WAS A LOT OF RODENTS ACTIVITIES.
• GG

  George Grant

  May 3, 2026
  5.0
  I was there January until April 27th really great location and friendly staff
• JF

  J F

  Apr 27, 2026
  5.0
  If there were an option to give 10 out of 10 stars, I would! I had to stay here recently for a few weeks due to home renovations. Everyone from the management, front desk, housekeeping, maintenance and restaurant are exceptional people! Hospitality is absolutely their calling. From the minute I walked in, I literally felt right at home and was treated like family. Every single request was granted. Every need was anticipated and fulfilled. I never felt that I was treated as just a number, I felt personally connected with each representative of The Best Western Adams Inn in Quincy, MA. Vicki, Angela, Sy, Jason, Dante, Elsie and everyone else that allowed me such a pleasurable experience, YOU all are the BEST! THANK YOU! Juliann 🤍
• RD

  Ronda Drolett

  Apr 22, 2026
  3.0
  The worse part of our service was the front desk at both check in and check out. The restaurant staff for supper and breakfast were amazing. The building is very well kept. The chairs in the lobby are not very good for people with mobility issues and they were so low to the floor if I sat in one I definitely would have had to have my son pick me up out of it. I asked the gal at the desk to please get me a table chair so I could wait for my son to pack the vehicle and bring it to the front door and she brought it but with a silent attitude. We ended up only needing one night instead of the two we thought we were going to need and I told the gal at the desk and she said to contact someone and when I asked her to write it down or circle the information and she had no desire or intention of of helping me locate the information and I never did get my unused night reimbursed. My son enjoyed the in room morning coffee and since I had a medical procedure scheduled I didn't think I could get breakfast and the woman in the breakfast area put together a to go box for later and added a couple more items for my son. Supper and breakfast were delicious 😋 I probably wouldn't go back, even with all the pluses because of the gal at the front desk being so difficult to get some help from. It's a really well kept place and all the other staff were amazing. I've got some pretty steep money things coming up because of recently being diagnosed with at least one cancer and possibly another. We'll be needing to spend time in Boston close to the hospital for care and treatment, so I guess I'm back on track trying to find a different place to stay. Thank you, I suggest that you give it a try because it could be walking right where you need. The tv channels sucked, there was nothing available to watch. This was for convenience of getting to an early doctor appointment at Boston Medical Center.

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