XV Beacon

Reviews

• ER

  Eve Reid

  6 days ago
  5.0
  XV Beacon is a lovely hotel.
• SF

  Shmoo F

  Aug 7, 2026
  5.0
  Really enjoyed our recent visit. The employees make it so good, everyone was super friendly and eager to help. The rooms are nice, ours had a fireplace (don't know if they all do). Couple things I wish they'd change: the "gym" is pretty lame and was scorching hot. Also, they have a nice rooftop area, but it opens at 8a and closes at sunset. Needs to be open at night, and early in the morning.
• MD

  Mott U D’Potyou

  Aug 2, 2026
  1.0
  Fifteen Beacon is the worst hotel I have had the misfortune to book in 25 years. I have stayed at other good hotels in Boston like the Newberry and the Parker House. On my arrival at Fifteen Beacon the greeting from the microscopic front desk was “credit card?” Not about us, about the money. The “lobby’ was about 15 square feet. Then we were sent to our room. It is a shoebox. I was told the room faced a street in the rear of the building. Instead our room was on the side of the building and faced an ally lined with dumpsters. These were active around four AM when locals dumped the prior day’s garbage. The room was air conditioned. It had a vent blowing a hurricane force blast of cold air. On the second day I had to go out and buy a sweatshirt to wear in my room. I discovered the air was set on a temperature of 65 degrees. I called for the hotel engineer to come up and see what could be done about the freezing air and the noise of the equipment. He told me not to adjust the set temperature or the room would get hot. I adjusted the set temperature to 72 and it was then tolerable; but, air system was on and off every five minutes which was its own disruption. The bathroom was miniscule. There was virtually no space to put any personal effects such as medicine, and bathing necessities. The tub/shower combo was a hazard for any adult. It had a glass partition which swung open and was difficult to navigate, especially for an elderly guest. If I had been by myself I would have left this dump and gone over to the Newberry and taken a room there to save my vacation. I had my nephew and didn’t want to put him through that process as this was his first visit to Boston. But the topper came on our last day. Going out for dinner the concierge told me their car was free and could drive us to our restaurant. Fine we said as we were tired from all the touring we had done over three days. The minute we sat down the driver started hurling questions at me. Where were we last night? Did you know you had a reservation? No. Did you cancel your reservation? What reservation? Did you call the concierge? No. And it went around and around for ten minutes. I had no idea what this inquisition was about yet his voice was elevated and was increasing accusatory! Finally I said ENOUGH! We stopped at a light and I jumped out of the car shaking. My nephew was in disbelief. How about that for a hotel from hell finale? Inquisition from a taxi driver! After I go home I wrote to the hotel manager, Ms Jaber. Her response was more than disappointing. Boutique shmootique! Their restaurant, Mooo, is lousy. We had breakfast there included in our hotel deal. I never saw one other guest in the hotel or the restaurant during our three day stay. One day I had two eggs with toast. The egg swear served on a saucer. Hotels make or break a vacation. Fifteen Beacon broke ours.
• PP

  petervalis

  Jul 28, 2026
  1.0
  I chose XV Beacon because of its good reviews and reputation as a premier luxury boutique hotel. As a boutique hotel, I expected a more personalized experience where the staff would be warm, attentive, and genuinely welcoming. Unfortunately, that was the complete opposite of what we experienced. From the moment we arrived, our stay got off to a disappointing start. The valet, Frank, seemed to have a constant chip on his shoulder. He was unfriendly upon arrival, just as unpleasant every time we entered or exited the hotel over the next two days, and equally miserable when it was time to leave. His attitude immediately set the tone for what turned out to be a very disappointing stay. Check-in was no better. We weren’t greeted with the level of hospitality you’d expect from a luxury property. After settling into our room, we went out for dinner. When we returned later that evening and were getting ready for bed, I watched a mouse run from underneath the bed to behind the sofa chair in the corner of the room and behind the curtain. At approximately 1:30 a.m., I immediately called the front desk. The response was simply, “We’ll get you another room.” The matter was handled so casually that it gave me the impression this wasn’t the first time the hotel had dealt with something like this. If a guest reports a rodent in a luxury hotel room, I would expect shock, concern, and immediate apologies—not a routine room change. The following day, I spoke with one of the managers, Miriam. She told me this was the first time anything like this had ever happened. I found that difficult to brlieve with how casually the front desk handled the situation. She also asked whether I had photos or video of the mouse. At 1:30 in the morning, my priority wasn’t getting evidence—it was getting out of a room that had a rodent in it as quickly as possible. Later, I was told the hotel’s pest control company found no physical evidence and, therefore, there was nothing they could do. I understand they may not have been able to locate the mouse afterward, but that doesn’t change what I personally witnessed. The hotel itself is beautiful. The architecture is elegant, the location is excellent, and the property has a great deal of charm. Unfortunately, luxury hospitality is about far more than aesthetics. Between the consistently unfriendly service and the rodent we encountered in our room, this was not the five-star experience we expected. For that reason, I cannot recommend XV Beacon. There are too many exceptional hotels in Boston to risk having an experience like this.
• MM

  Matt Miller

  Jul 27, 2026
  5.0
  Great place. Wife and I were here for our anniversary . Would recommend anyone to come here if they are coming to Boston

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