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The Lenox Hotel

4.6
(1,542 reviews)

Business Details

61 Exeter Street, Boston, MA
02116, United States
(617) 536-5300
https://www.lenoxhotel.com

About

HotelLuxury HotelWedding VenueBusiness Meeting Locations
The Lenox Hotel offers clean & safe boutique hotel accommodations in downtown Boston's Back Bay. Our historic hotel first opened in 1898, recently renovated with all of the modern and luxurious amenities you would expect from an environmentally friendly hotel in Boston. Featuring beautiful spaces for Weddings in downtown Boston, Meetings & Receptions at our Event Venues; the Lenox is the perfect hotel for a special occasion in Boston. Get more information on boutique hotel suites in downtown Boston on the Lenox Hotel website. We look forward to your reservation!

Location

The Lenox Hotel
61 Exeter Street, Boston, MA
02116, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

3 menus · 100 items

Explore offerings from The Lenox Hotel on 61 Exeter Street in Boston, with popular entrees, on the side, beverages, and to start available at this location.

Lenox - Breakfast Menu

12 items

Lenox - Brunch Menu

25 items

Lenox - Solas Menu

63 items

Products & Services

1 list · 1 item

Classic Room

1 item

Classic Room - Lenox Hotel Downtown in Boston's Back Bay
Classic Room - Lenox Hotel Downtown in Boston's Back Bay
$160.00

Suited for the ultimate comfort, the Superior King Classic Hotel Room from The Lenox Hotel is 330 sq ft and features a classically chic living space and a pillow top mattress King Size bed along with high ceilings and a spacious work area. Other features of your boutique hotel room include an in-room safe, flat screen tv, gorgeous Italian marble bathroom and eco-friendly Beekman 1802 luxury bath amenities. Reserve your Classic Hotel room with Lenox to experience Downtown Boston and the Back Bay

Reviews

4.6
1,542 reviews
5 stars
1,151
4 stars
276
3 stars
60
2 stars
17
1 star
38
  • ST
    Sami T.G.
    Jul 4, 2026
    5.0
    We just had breakfast at the hotel.It was perfect recommended
  • JA
    Jan AE
    Jul 3, 2026
    5.0
    The service is impeccable!! Lennox hotel is one the many reasons my husband and I keep coming back to Boston!
  • LH
    Liz Hamilton
    Jun 23, 2026
    5.0
    This is a wonderful place to stay in Boston. The hotel is perfectly located in the heart of downtown, within easy walking distance of shopping, restaurants, and plenty of places to explore. There are also several dining options right on the property, which makes the stay even more convenient. The building itself is a beautiful historic hotel with so many charming details, but what truly makes it stand out is the staff. Every person we interacted with was friendly, polite, and genuinely helpful. Nothing ever felt like too much trouble. We had such a great experience, and I’m so glad I realized they were part of Stash and switched my booking from the Marriott.
  • EE
    Els Elf
    Jun 22, 2026
    1.0
    One of the valet employees (dark skin) was incredibly rude and unprofessional. A simple interaction was turned into an unnecessary confrontation because of his attitude and lack of basic respect. Employees represent the hotel. Management should invest more effort in hiring and training people who know how to communicate professionally instead of creating problems where none exist. Respect goes both ways.
  • BB
    Bigmoe
    Jun 20, 2026
    1.0
    The issue was never being asked to move. The issue was the rude, disrespectful, and unprofessional way your valet employee handled the situation. My wife was sitting in a running vehicle with our children while helping an elderly family member with limited mobility get into the car. She was several car lengths away from the hotel entrance and was not blocking access. Instead of speaking respectfully, your employee chose to be dismissive, argumentative, roll his eyes, make faces, and escalate what should have been a simple two-minute conversation. When I later approached him after my wife told me what happened, he denied everything. Apparently, it was easier for him to suggest that my wife was somehow making it up than to take responsibility for his own behavior. I believe my wife. She doesn’t know him, has no reason to invent a story, and was simply trying to help an elderly family member while caring for our children. What bothered me most was seeing a grown man act this way toward a woman alone with kids. If he wouldn’t appreciate someone speaking to his wife, mother, or daughter that way, he shouldn’t speak to other people that way either. Employees represent the businesses that hire them. If this employee is an example of the professionalism your hotel expects from its staff, that reflects poorly on the hotel’s management and standards. A little courtesy, maturity, and common sense would have prevented this entire negative experience.

Frequently Asked Questions About The Lenox Hotel

What is the hotel cancellation policy?

For most reservations, our cancellation policy is 24-hours prior to arrival. This may vary based on rates & dates, so please check directly with us to confirm.

Do you charge a resort/destination/facilities fee?

No, we do not have any hidden fees, nor do we charge any of these types of fees. The only fees on our rooms beyond any incidentals you might charge to your room are local city & state taxes. All of our guests have equal and complimentary access to all of our amenities – from our locally roasted coffee and tea in the mornings to our 24/7 fitness and business centers to our high-speed WiFi. When you’re here, you’re taken care of.

Brand Certified Facts from The Lenox Hotel

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Certified July 26, 2026Yext Knowledge Graph
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