The Chloe

Reviews

• EE

  EHS

  6 days ago
  3.0
  Beautiful hotel but every time I call them I feel like I'm seriously bothering the person answering the phone. Very abrupt and hurried. It's very off-putting for a boutique hotel experience that should feel welcoming.
• KC

  Kate Crandall

  Aug 22, 2026
  5.0
  Just want to leave a shoutout for Phoenix. My group had a frustrating experience at another fancy hotel down the street on St Charles Ave and Phoenix (and team) went out of her way to make the rest of our night great. Thanks for finding us a quiet, cool spot to sip cocktails, enjoy some snacks, play mahjong and connect with each other. We are grateful for your kind hospitality 🙌
• VS

  VERONICA SARABIA

  Aug 17, 2026
  1.0
  Extremely disappointing — absolutely NOT a luxury boutique hotel I rarely write reviews this negative, but our experience at The Chloe was completely unacceptable, particularly considering the price. We paid more per night than the Four Seasons New Orleans, and what we received was nowhere near a luxury-hotel experience. Cleanliness: 0/10 Maintenance: 0/10 Breakfast: 0/10 Front desk/service: 0/10 We arrived around 1:00 AM after our flight was delayed. The property was extremely dark, the front door was locked, and nobody answered the phone. We waited outside with our luggage for what felt like forever and were literally about to leave when we noticed someone moving inside. It was the night attendant, who seemed to have no idea that we were arriving. After a long and frustrating check-in process, we finally entered Room 6. The room was 85°F. There was no complimentary water anywhere in the room, and after waiting for the temperature to finally come down enough to sleep, we discovered another problem: no proper blackout curtains. A few hours later, we woke up with the morning sun directly in our faces. The overall condition of the property was perhaps the biggest disappointment. The website photos are completely misleading compared with what we experienced in person. The property looked dirty and poorly maintained, and there was a very unpleasant smell. Breakfast was equally disappointing. This does not feel like a luxury boutique hotel. It feels much more like a basic bed-and-breakfast — except with a price tag higher than some of New Orleans’ true luxury hotels. Unfortunately, experiences like this make me think twice before booking another so-called “boutique hotel.” Beautiful photography, clever marketing and great press mean very little when the actual experience is so dramatically different once you arrive. I absolutely would NOT recommend The Chloe. Extremely overpriced, poorly maintained, disappointing service, and completely disconnected from the luxury experience its website and pricing suggest.
• JC

  J. Collins

  Aug 10, 2026
  5.0
  I’m a local and reserved a poolside cabana for my birthday from 2-5pm on a Friday. The atmosphere, service, and accommodations were OUTSTANDING. Shout out to our bartender - Wandifa, our server- James, and the manager- Nancy. They made my birthday pool gathering a memorable and top tier experience. The drinks were perfect as well as the food (I had the grilled watermelon, burger, and fries and highly recommend it). The Chloe surpassed my expectations for a perfect summer evening in New Orleans. 5 beans and HIGHLY Recommended.
• AS

  Alex Salazar

  Aug 9, 2026
  5.0
  We love the Chloe so much we got married there! As a hotel, it’s beautiful and stunning in equal measure. There’s only a few rooms and each one is unique, especially the big suite. There’s also a fantastic pool that’s great for the hot months, with its own outdoor bar and food. Now, the restaurant’s food/drink is the main attraction. With a very cool bar inside, there’s plenty of seating to enjoy the various small plates and entrees - and don’t forget dessert. Absolutely would recommend coming by.

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