Holiday Inn French Quarter-Chateau Lemoyne by IHG

Reviews

• CD

  Christine Dial

  4 days ago
  5.0
  I rarely post reviews, but this hotel and the staff was beyond my expectations. We were greeted by the happiest kindest most helpful person named Neisha (I really hope I spelled that right). She explained how to walk to all the main tourist spots, suggested an amazing pizza place for my kids, she explained all of the hotel benefits. The hotel has a cute little resturant attached to it which was delicious and a nice heated pool and is super clean and conveniently located. We will be returning to this hotel on our next trip to New Orleans. Seriously 10/10
• TT

  The Den of Tools

  6 days ago
  5.0
  Fantastic! As an IHG member I wanted to stay at one of their properties but it's New Orleans so I wanted the charm of a classic old hotel. So when the app showed me this it was a lock! Valet parking that is very helpful and fast, not to mention right up front. And they can handle larger vehicles as well. We have a big SUV and I saw 1 ton pickups in their lot. Everyone working there was EXTREMELY friendly and they remembered my name. Even people I had not worked with walked by and called me by name. Now that's a team that's on point. Our room had a shared balcony, it was very charming and yet modern at the same time. The courtyard with pool is beautiful. I can't say enough about this hotel. Would stay here again and again.
• DM

  DR M

  May 7, 2026
  4.0
  An interesting traditional property. Great location for the French quarter. But don't plan on a night cap when you get back to the hotel.
• HT

  Harold Tarver

  Apr 18, 2026
  1.0
  I was booked here thru IHG Holiday Club Vacations. The experience of New Orleans was great! Not so much of IHG booking my room. I was told my check out was a day before my check out was supposed to be. I am scrambling trying to find somewhere to stay another night. As far as the room goes it was really nice considering. The only issue I had was the peeling counch that had a really bad mildew smell. Hopefully I can update with a more pleasurable experience if I am able to get this rectified before check out. The staff at Chateau LeMoyne was GREAT! IHG Club Vacations dropped the ball on me. 😢
• SB

  sam burke

  Apr 11, 2026
  1.0
  At approximately 2:00 AM, I stepped out to the pool area to make a phone call while attempting to locate a family member who was also staying at the hotel after a late evening out. A staff member identifying herself as a manager informed us that the pool was closed, and we immediately complied and returned inside. However, my sister’s room is only accessible via the pool area, and after being unable to reach her by phone, we briefly re-entered through another door solely to knock on her room and confirm her safety. At that point, the same staff member followed us outside and continued to confront us. Despite calmly explaining our situation, she demanded that we “prove” access by unlocking a door, which was not possible, as we were simply trying to check on a family member. The interaction escalated unnecessarily. Rather than assisting or de-escalating, she repeatedly asserted authority, threatened to call the police, and spoke to us in an aggressive and dismissive manner. Her approach lacked professionalism, basic customer service, and any willingness to understand the situation. Even after we returned to the lobby, she continued to follow and lecture us, reinforcing a hostile environment instead of resolving the issue constructively. This experience reflects extremely poor judgment and unprofessional conduct from night management. Based on this interaction alone, I would not consider staying here ever again. Not to mention, she did this in front of a lobby full of 4 or so other guests. Really not a great look.

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