Holiday Inn Express & Suites Richwood - Cincinnati South by IHG

Reviews

• RP

  Rhonda Peaks

  5 days ago
  5.0
  Great hotel.nice service
• KC

  Kevin Champion

  Aug 5, 2026
  1.0
  These people rented me a suite and the bed had a bed bug problem
• MA

  Mo Afolabi

  Aug 4, 2026
  3.0
  I stayed here for two nights, I arrived at about check in time. This is the most inhospitable IHG hotel I have stayed, front desk service looked like they would rather be anywhere but there and you have 30 secs to state your name and your purpose before being dismissed. Room was ok, however the noise from the room above was incessant, the hallway had a weird smell. One positive thing was the room was refreshed daily. I however would not be staying at this location again, I hope not.
• CK

  Cheryl Kelly

  Jul 27, 2026
  2.0
  The room (207) had an awful smell like mildew or mold. It seemed to be coming from the ac unit.I was hoping it would get better with the ac on, but no luck. I even ask for room spray to help, but I never got a response back. We also tried to use the hot tub to find it was not hot....barley warm and the indoor pool was cloudy.
• JH

  Jayci Haase

  Jul 15, 2026
  1.0
  I can’t recommend this hotel. It’s definitely no frills, but not in a way that I wouldn’t expect from a Holiday Inn Express. The free breakfast spread was solid, gym was basic but okay for a cardio workout, and overall the facility looked clean for an aged building. Not much to do around the hotel but that’s just the area. The front desk staff we interacted with during our stay were pretty impersonal, but whatever. The pool was cloudy (I wouldn’t personally get in, but know that it was probably due to heavy chlorine levels). The real problem was the mold. Upon entering our room we were overwhelmed by a damp mildewy smell. Turns out inside the AC unit was covered in moldy dust. I went to the front desk to inquire about a room switch and had barely finished my sentence before the worker said they were fully booked, but she would “spray it with something.” The reaction very much seemed that this was not a new issue guests have brought up. She followed us to our room and sprayed down the AC unit with a can of Lysol spray. Lysol spray. Just on the outside grate, not even on the inside where the mold was clearly visible. She said “should be good now” and left. We didn’t push the issue further and tried to clean the inside a bit ourselves. I felt uncomfortable spending multiple nights potentially inhaling mold, and all of my belongings came home smelling like mildew. I understand it’s been hot and humid, but I don’t feel that’s an excuse here. Mold issues should be taken very seriously. They need to deep clean or replace the units in the rooms. If I am ever back in the area I will 100% avoid this hotel.

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