Best Western Eagles Inn

Reviews

• MG

  Mary Groven

  6 days ago
  5.0
  Absolutely Wonderful Customer Service! We had been camping when our CO detector started going off in the middle of the night. We were exhausted, stressed, and desperately trying to find a place at the last minute that could accommodate both us and our dogs. Thankfully, we found Jill at the front desk, and she was absolutely wonderful. Jill went out of her way to find us a room at the last minute that could accommodate us and our dogs. When we arrived, she even greeted my fur babies with treats! After the stressful night we had been having, that small act of kindness meant more than she probably realized. Jill was friendly, compassionate, patient, and incredibly helpful. She took what had been a very stressful situation and made us feel welcomed and taken care of. That is what exceptional customer service looks like. By the time we finally got settled and I came back out, Jill had left for the night, so I didn't get the opportunity to personally thank her. Jill is an absolute gem and truly an asset to your company. I hope management recognizes what a wonderful employee they have and lets her know just how much we appreciated everything she did for us. Thank you, Jill, for taking such good care of us and our fur babies when we really needed it! ❤️
• BH

  Beverly Huffman

  Aug 24, 2026
  3.0
  Rooms we're clean. Bed was hard. Room was tiny for $160. Breakfast sausage n gravy was gross Yogurt machine was cool. Soy chocolate milk🙄
• TW

  Terri Waters

  Aug 22, 2026
  5.0
  Would like a grab bar in the shower. Nice quiet stay.
• MN

  Margo Nall

  Jul 11, 2026
  2.0
  The good: The hotel staff were very friendly and accomodating. The bad: THE HUMIDITY. Our rooms on the first floor were so humid that the bedspread, towels, and toilet paper were damp to the touch. One of our rooms was worse than the others, with water condensing all over the floor (see picture). I didn't use my shower because I knew the room would become even more unbearably damp and humid. There were no ventilation or dehumidification measures taken at all (not even a fan in the bathroom). There were no other rooms available in the hotel either, so I was stuck with this for two nights. I will never return to this hotel.
• CS

  Cherié Sutty

  Jul 11, 2026
  5.0
  I cannot express enough how amazing the staff was at this Best Western!! I had been in an accident and found myself stranded. Upon check-in, Jill and Brittany were very kind and helpful. The next morning Shelby was also kind and helpful. Breakfast was delicious with even fresh fruit being offered. The location was clean and well maintained, with AMAZING air conditioning. Which was essential during this heat wave. If I ever find myself in Morehead, KY I will definitely stay there again!!

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