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The Brown Hotel

4.5
(3,678 reviews)

Business Details

335 West Broadway, Louisville, KY
40202, United States
(888) 888-5252
https://www.brownhotel.com/

About

Luxury HotelHotelBusiness Meeting LocationsWedding Venue
A Louisville legend, The Brown Hotel located in downtown Louisville is beloved by generations of guests for its Georgian-Revival elegance and timeless Southern charm. Our luxury downtown Louisville hotel has a unique history and provides guests with a 21st-century style of hospitality. This landmark hotel at the corners of Fourth and Broadway blends breathtaking architectural features with the modern amenities and services that today’s most discerning travelers expect. From exquisite event space to the city’s finest dining, The Brown Hotel infuses every experience with gentility and refinement. Enjoy a boutique hospitality experience in the heart of Louisville at The Brown Hotel.

Location

The Brown Hotel
335 West Broadway, Louisville, KY
40202, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

4 menus · 103 items

Explore offerings from The Brown Hotel on 335 West Broadway in Louisville, with popular sides, beverages, specialty cocktails, and appetizers available at this location.

J. Graham’s Café Breakfast Menu

32 items

J. Graham Café's Lunch Menu

38 items

Lobby Bar Dinner Menu

23 items

Lobby Bar And Grill Bar Menu

10 items

Products & Services

2 lists · 27 items

Amenities - The Brown Hotel

17 items

Complimentary wireless high-speed Internet access throughout the hotel
Complimentary airport shuttle from 6am to 11pm
Complimentary use of fitness center, complete with new Peloton bike, elliptical, and treadmills.

Hours: 6am-10pm

Use of nearby athletic club with indoor pool (nominal fee)
24-hour Business Center
Concierge
Laundry and dry cleaning
Overnight Valet parking ($36 plus tax per night)
Overnight Self-parking ($30 plus tax per night)
Safe deposit boxes in guest room and front desk
Postal and package services
Luggage storage available
Two restaurants: Lobby Bar & Grill and J. Graham's Cafe
Nineteen meeting spaces
Shop and Gallery at the Brown featuring sundries, special gifts, and artwork by local artisans
Golf (nearby)
Entertainment & Shopping (nearby)

Event Spaces - The Brown Hotel

10 items

Crystal Ballroom
Bluegrass Room
Gallery Ballroom
Mezzanine Promenade
Winner's Circle
J. Graham Brown
Louis XVI
Broadway
Louisville
Kentucky

Reviews

4.5
3,678 reviews
5 stars
2,650
4 stars
642
3 stars
224
2 stars
81
1 star
81
  • RR
    Ric Rini
    Oct 5, 2026
    4.0
    Stopped in. Mainly to check the lobby area out of the Brown hotel since it has very historic significance. The lobby is inexperience going back in time. They have many memorabilia set in little nooks and crannies for you to check out about the historic value of the brown and the individual that started the hotel. Even if you're not staying at the hotel, it's definitely more. It's taking a strong lobby area.
  • JW
    Jenika Wiley
    Oct 5, 2026
    3.0
    The hotel itself is beautiful, and the service was excellent overall. I was brought here by my significant other as a surprise birthday trip, so we were especially excited about the experience. Unfortunately, our arrival did not go as smoothly as expected. When we arrived, we were informed that our room was not yet ready. We returned around 4:30 p.m. to check on the status and were told that the room was still not available. The staff member explained that he had attempted to escalate the situation to a supervisor but had not yet received a response. We were finally able to access our room around 5:30 p.m. Unfortunately, the delay impacted the plans my significant other had arranged for my birthday and resulted in a portion of the experience being altered. The staff did provide us with a $20 coupon; however, this was already included as part of our reservation, so I did not feel that the compensation adequately addressed the inconvenience caused by the delay. Despite this experience, the hotel itself was lovely, and the staff was courteous and professional. Outside of the issue with the room being unavailable at check-in, I would still recommend this hotel to others and hope that future guests have a smoother arrival experience.
  • PR
    PA_ resident
    Oct 4, 2026
    3.0
    Charming historic hotel with large rooms. Friendly service, enjoyable bar area. Room suffered from a faulty HVAC system and some maintenance needs including faulty smart device connectivity. We received an apologetic response to our review, but it is unlikely we would stay again at the Brown.
  • LP
    Logen P.
    Sep 30, 2026
    1.0
    I left my purse in my room closet, on the shelf next to the safe. I called that same afternoon and asked them to check for it and hold it. They told me to call back in the morning so the room cleaners had time to return any lost items. I called the next morning and was told to call back once a manager arrived. When I finally called at 10:30, I was told they had checked the room three times and found nothing. I was also never allowed to speak with a manager. The front desk associate I dealt with was dismissive and kept implying I was mistaken about where I'd left it. I wasn't. Don't count on anyone here caring about you or your belongings.
  • JC
    Jeff Coffin
    Sep 27, 2026
    1.0
    Ok a couple things - I was told there was a 45 min wait for the restaurant downstairs when I was standing there so I went outside and called and made a reservation for 15 mins later with the person who just told me it was a 45 min wait!?! Food was fine. Nice wait staff. My room: musty smelling the moment I walked in. The worst part for me however is that it’s 66 inside the room and they told me the boilers are not turned on so there is no heat in the building. (What?!?) It was 50 degrees outside this morning. They offered me more blankets or a space heater. I reminded them, and they agreed, that this is a five star hotel (the review says 4 star but nonetheless) and that I don’t want a space heater at a five star hotel. Needless to say I won’t return. Go somewhere else if you’re looking for a hotel. I would not recommend this place.

Frequently Asked Questions About The Brown Hotel

Payment Type

The credit card provided is to guarantee your reservation only. This card will be charged a no show fee of one night room and tax if your plans change and you do not cancel your reservation. All major credit cards are accepted as payment at time of check-in. Cash is not accepted at check-in, however, we are happy to accept cash as payment at check-out.

Incidentals

A minimum hold of $40 per day, placed on your credit/debit card, is required for incidental charges.

Brand Certified Facts from The Brown Hotel

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Certified October 11, 2026Yext Knowledge Graph
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