Mint Julep Experiences is your guide to the Kentucky Bourbon Trail®, legendary horse farms, historic landmarks and the Commonwealth’s rich culinary scene. As one of Condé Nast Traveler’s “Best Guided Drinking Tours in America,” our one-of-a-kind, family-owned tour company offers transportation and event planning services for hassle-free ventures for any size group including corporate outings and V.I.P. excursions. Based in Louisville, Mint Julep Tours’ team of bourbon experts, veteran tour guides and city concierges do it all to help you explore the living history of Kentucky in comfort and style.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.