Holiday Inn Express & Suites Lexington-Downtown/University by IHG

Reviews

• AV

  Archie Vance

  Sep 5, 2026
  5.0
  Came in today to rent a room met a wonderful lady at the front desk named Angel. She made some accommodations for us when we didn’t think it was possible there was a lot going on in this town with the college game and Angel made sure we were taken care of very professional, great attitude continuously smiling it made her stay really wonderful she is the reason we stay at this hotel when we come into Lexington
• AD

  All Star Detailing

  Aug 23, 2026
  5.0
  Really nice new accommodations
• JD

  Jack Dart

  Aug 20, 2026
  5.0
  Angel made my experience here. She was here when I arrived. I am new to Lexington, and I am having a pretty tough time getting adjusted after a car accident. Angel genuinely just helped me out with anything I needed and never hesitated to go above and beyond. Would stay here again simply because of the service.
• M

  miguel guzman (‫شيطان‬‎)

  Aug 14, 2026
  5.0
  Rachel was the best! Extremely friendly very polite and professional
• SA

  shradha arya

  Aug 4, 2026
  5.0
  Outstanding customer service when we needed it most! ​Upon checking out today, we discovered our car battery was completely dead. We went to reception, and the staff member immediately jumped into action to help with jumper cables. When we realized we needed additional assistance, he quickly called a colleague, who arrived within 5 minutes. Thanks to their quick teamwork, we were back on the road within 10 minutes! ​We tried to offer a tip to express our appreciation, but they politely declined. We didn't get their names, but we are extremely grateful and impressed by their incredible hospitality and helpfulness. Please pass along our sincere thanks and highest regards to the team!