Best Western Plus Bowling Green

Reviews

• BB

  Brian Borstein

  2 days ago
  5.0
  Great hotel! Beds were clean, comfy, room was clean. Service was outstanding. Highly recommend.
• SP

  Steve Persell

  May 10, 2026
  3.0
  Cobwebs in bathroom corner, tile & grout in shower need deep cleaning or replacement. Spider at the end of my bed. TV channels selection not acceptable! Overall I would rate this hotel at best 3.
• BS

  bill sylvis

  May 5, 2026
  3.0
  Friendly staff. Good breakfast.. box under mattress was broken room 118. Bad lighting in bathroom for using mirror
• JW

  Judy Ward

  Apr 17, 2026
  2.0
  I was disappointed as we have stayed here before. This time the hall smelled terrible, the carpet was wet in the rooms as they just had it cleaned but why would you rent them out with wet carpet? The lighting in the bathroom above the sink was horrible! I won't even get started on how cheap the toilet paper was! Time for me to look for a new hotel chain when we travel!
• LB

  Landry Bennett

  Apr 13, 2026
  1.0
  I stayed at this hotel for my mom’s wedding, and it was honestly one of the worst experiences I’ve ever had. We drove 8 hours to get there, only to walk into a room in terrible condition. There were ants everywhere, including on the bed, which is completely unacceptable. The door had holes in it and didn’t seal properly, so there was constant air coming through, making it nearly impossible to keep the room cool. The fridge didn’t work at all, which was a serious issue because I had insulin that needed to stay cold. That alone could have created a dangerous situation. On top of that, the beds were extremely uncomfortable—you could feel the springs through the mattress. To make matters worse, I was charged $170 for one night, even though my room was reserved for two nights, so I assumed that was the total. The next morning, I was called and asked if I was checking out, then told I needed to come pay again. When I went to the front desk and explained not only the confusion with the charges but also how unacceptable the room conditions were, the best they offered was charging me $140 more and claiming they “took off” $65. I ended up almost being late to my own mother’s wedding trying to sort this out. I even explained that I would not be staying the second night due to the conditions, but needed the room temporarily for my service dog and cat during the wedding. Despite not staying, they still charged me another $140. We ended up leaving the wedding early and driving the 8 hours back home that night rather than stay in that room again. Between the unsafe room conditions, lack of basic cleanliness, broken amenities, and poor customer service, this experience was beyond frustrating. I would not recommend this hotel to anyone.