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Best Western River Cities

4.2
(433 reviews)

Business Details

31 Russell Plaza Dr, Ashland, KY
41101-7082, United States
(606) 326-0357
http://bestwestern.com

About

HotelBest Western
Located in Ashland,KY, the Best Western River Cities is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western River Cities
31 Russell Plaza Dr, Ashland, KY
41101-7082, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.2
433 reviews
5 stars
239
4 stars
115
3 stars
38
2 stars
13
1 star
28
  • TM
    Tad Murphy
    Sep 29, 2026
    1.0
    There was mold in the ceiling of the workout room, who knows what was above the drop ceiling. Unfortunately the hallways had a mildew smell. The grout in the tile inside my room was cracked and repaired poorly. The coffee maker was gross, it appears to have not been cleaned. The characters in the parking lot, that loitered for hours made my wife feel uneasy. The staff was nice, I have no complaints about the staff. The facility was just disappointing.
  • JJ
    Jess
    Jul 26, 2026
    1.0
    This is the worse night sleep I’ve ever had at a hotel while traveling!!! The bed is awful! Feels as if your laying on bricks! No joke. Would’ve been better off sleeping in the floor. The service I received from the front desk was exceptional. I checked in on Saturday 7/25/2026 in the evening. The lady working was very kind.
  • PG
    P. G.
    Jun 15, 2026
    5.0
    Best stay in a hotel we've had in a while. Friendly staff, and everything went as advertised, thanks!
  • JH
    James Hearn
    May 24, 2026
    1.0
    Worst hotel experience I’ve ever had, I use a separate card when paying for hotels so I payed and payment went thru but I was woke up the next morning the front desk was beating on my door and said my card had been declined and I owed for the past night and became extremely rude and shouting at me and was locked out of my room . 167.00 just to get my things out of the room absolutely ridiculous I will never be back
  • CP
    c Po
    Apr 27, 2026
    5.0
    Room was super clean, breakfast was great and staff was as nice & helpful..it was a pleasant stay....

Frequently Asked Questions About Best Western River Cities

What type of breakfast is available at Best Western River Cities?

Free breakfast is available for guests at Best Western River Cities.

Does Best Western River Cities have a fitness center?

Yes, a fitness center is available for guests to use at Best Western River Cities.

Brand Certified Facts from Best Western River Cities

This information is certified by Best Western River Cities and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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