Brand Certified
SureStay by Best Western Ottawa
3.9(337 reviews)
Certified by SureStay by Best Western Ottawa • May 17, 2026
Business Details
212 E 23rd St, Ottawa, KS
66067, United States
Certified by SureStay by Best Western Ottawa • May 17, 2026
(785) 242-2224
Certified by SureStay by Best Western Ottawa • May 17, 2026
http://bestwestern.com
Certified by SureStay by Best Western Ottawa • May 17, 2026
About
Certified by SureStay by Best Western Ottawa • May 17, 2026
HotelSureStay
At the SureStay by Best Western Ottawa in Ottawa, KS, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Certified by SureStay by Best Western Ottawa • May 17, 2026
Hours
Certified by SureStay by Best Western Ottawa • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
3.9
337 reviews
5 stars
145
4 stars
82
3 stars
64
2 stars
19
1 star
27
- BRBenjamin RiddellMay 1, 20261.0This hotel appears to have been recently acquired by best Western. The prior owner was more than likely a private motel owner. Building is very old and rundown, peeling paint everywhere cobwebs poor water pressure took 10 minutes to get hot water out of the shower and then was inconsistent both days I was there. Looks like best Western threw a couple new light fixtures in the room and some vinyl peel and stick flooring, and slapped their name on it. TV was very small and very outdated bed was extremely uncomfortable. Bed was not a fixed properly to the headboard so it would slide around on the floor anytime you get in and out of the bed. Ice machine Ice machine was not working. I won’t stay here again. The only positive experience, was the evening front desk person named Jess, she was extremely helpful, courteous, and very apologetic about the ice machine being out of service.
- TSTammy SteelmonMay 1, 20261.0Literally the worst hotel experience I have ever had. Alot of bugs. Had to move rooms in the middle of the night while traveling with children and handicapped person. New room door was broken and we were let in by management and never even given a key. Said maintenance would come fix it and give us a key and they never came. Literally slept with door chain as lock. Glad k9 sheriff's were staying there for a convention so I felt safe with them next door because this place was a hot mess otherwise.
- JFJennifer FortnerApr 18, 20262.0Smells terrible. The walls and floor are filthy. Bed appears clean. We are usually very satisfied with Best Western hotels. We had to get a hotel last minute and this was available. Service was good. Location was adequate.
- JIJames IrvinApr 10, 20265.0Great for it's price. Had a wonderful stay. And so close to so many things.
- RLR LMar 29, 20262.0Room smelled of mildew/mold to me. Sink drained very slow. Bed was on rollers when you sat down it it moved.
Frequently Asked Questions About SureStay by Best Western Ottawa
What is the address of SureStay by Best Western Ottawa?
The SureStay by Best Western Ottawa is located at 212 E 23rd St, Ottawa, KS, 66067, USA.
What are the operating hours of SureStay by Best Western Ottawa?
SureStay by Best Western Ottawa is open 24 hours a day, seven days a week.
Is free Wi-Fi available at SureStay by Best Western Ottawa?
Yes, free Wi-Fi is available for guests at SureStay by Best Western Ottawa.
What type of accommodation does SureStay by Best Western Ottawa offer?
SureStay by Best Western Ottawa is a hotel that offers quality and value for casual and simple travelers.
How can I contact SureStay by Best Western Ottawa by phone or fax?
You can reach SureStay by Best Western Ottawa by phone at +1 785-242-2224 or by fax at +1 785-242-2221.
Does SureStay by Best Western Ottawa have any special promotions?
Yes, they offer a promotion where if you stay 2 nights, you receive a $50 Best Western Gift Card.
Where can I find more information or book a room online for SureStay by Best Western Ottawa?
You can visit the official booking website at https://www.bestwestern.com/en_US/book/hotel-rooms.54034.html?iata=90000018&ssob=BLSSH0003G&cid=BLSSH0003G:yext:website:54034.
Are there nearby gas stations near SureStay by Best Western Ottawa?
Yes, several BP gas stations, which also offer convenience stores and automotive accessories, are located nearby the hotel.
If I'm staying at SureStay by Best Western Ottawa, where can I get fuel or snacks?
While staying at SureStay by Best Western Ottawa, guests can easily visit nearby BP gas stations for fuel, convenience items, and automotive accessories.
What nearby points of interest are beneficial for travelers staying at SureStay by Best Western Ottawa?
Guests at SureStay by Best Western Ottawa are near several BP gas stations, which can be convenient for refueling or quick stops during their travels.
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