Best Western Plus Olathe Hotel

Reviews

• CT

  Carissa Teschner

  3 days ago
  1.0
  This place is dirty and terrible! Our ceiling was leaking. Did not do anything about it, just put towels down. Our bathtub’s faucet looked like it was going to fall off. There was a huge spider than ran under the door in the pool area. The hot tub is yellow. Do not stay here.
• KN

  Kelly Niemeyer

  May 6, 2026
  3.0
  While at the hotel all was fine. But I left an article behind. I called the next day and was told they had it and left my information so it could be mailed to me. It has been over two weeks and I haven't received it. I have called back twice more and no one has returned my call. Very disappointing.
• AW

  Angel Warren

  Apr 29, 2026
  1.0
  I booked a room at Best Western through Hotels.com so I could enjoy a pool day with my kids. The room itself looked great—clean and well-kept. However, the pool area, which was the main reason for my stay, was very disappointing. The hot tub was green (indicating a lack of proper chlorine) and the jets were not working. The pool was also cloudy and did not appear to meet basic cleanliness standards. When I spoke with the front desk about the hot tub, I was told they do not have a maintenance person who regularly services the pool and that it was “working fine.” As a property manager, I know pools require consistent maintenance and proper upkeep, which clearly was not happening here. Additionally, the air conditioner in the room would only run for 15–20 minutes before shutting off and displaying an error code, which caused the room to become uncomfortably hot. The shower also had very poor water pressure. Due to the room being so HOT and these issues overall, I ended up checking out at 1 a.m. and will NOT be returning.
• DD

  Dnrothx

  Apr 27, 2026
  4.0
  The room was clean, the service efficient and the breakfast satisfactory. Only word of caution is that the soundproofing of the rooms is lacking, but I'd consider staying here again when in the area.
• RH

  Ruth Humberg

  Apr 24, 2026
  2.0
  I stayed one night for business and will not be returning. The property was visibly dirty throughout — elevator, hallways, and room surfaces all looked like they hadn’t been cleaned in some time. My sheets were not clean and I had to request fresh ones, which then raised questions about the rest of the linens. The check-in process was fine, but that was the only bright spot. What pushed this over the edge: when I checked out, they refused to provide a printed receipt and said they’d email it. I never received anything. Nothing. For a business traveler, that’s a real problem — I now have no documentation to submit for reimbursement. I’ll be driving out of my way to avoid this property in the future.

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