Holiday Inn Express & Suites Kansas City Ku Medical Center by IHG

Reviews

• JK

  Jessica Kyker

  Sep 17, 2026
  1.0
  I’ve stayed at this hotel before several times, with great success. Unfortunately, if your mother (who you share a last name with) books you a room, you are no longer allowed to have her pay for it without her physically being there. When asking Melina for a manger, she let me know that she’s the only manager and told me she’s canceling my reservation. I’d appreciate some actual feedback from Terri Swinford, the actual manager of the hotel. The attitude of Melinda Sutti was especially poor and I’m surprised such a great hotel is employing such horribly trained front desk staff.
• RR

  Rob

  Sep 10, 2026
  5.0
  Right next to KU medical hospital. Easy free parking. My room is a couch and is quite large. The gym is a little small but usable. Breakfast was as you would expect from a Holiday inn express. Everything was very nice.
• AJ

  Amy Jacobsen

  Sep 4, 2026
  2.0
  Room is clean. Bed is comfortable. However, our a/c in the room barely works and there is no air in the elevator...it actually feels like a sauna. My husband isn't one to complain or ask for a different room and since this is the 2nd room in this chain that we have stayed at on our current trip with ac issues, I think we will find another chain for all future travel. We travel a lot and I am not willing to pay for a hot room. Do better!
• JG

  John Gacy

  Sep 4, 2026
  1.0
  Aggressive, violent homeless ppl all around the hotel
• SF

  Sheila Friesen

  Aug 19, 2026
  5.0
  The rooms are always clean and nice, staff are wonderful and the breakfast is really good.

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