Holiday Inn Express & Suites Wabash by IHG

Reviews

• CH

  cody hostetler

  Aug 14, 2026
  1.0
  Receptionist thought my grandma was gonna steal a Pepsi when we're only looking for an employee we thought she was out side having a fire with everyone else on a luggage cart we were just trying to buy the Pepsi but the Receptionist was in the back
• CC

  Christina

  Jul 15, 2026
  5.0
  Excellent customer service
• JC

  Jason Cains

  Jul 14, 2026
  5.0
  Very comfortable rooms and service was excellent.
• WF

  Will Fuson

  Jul 8, 2026
  5.0
  Clean and nice rooms. Good breakfast and nice indoor pool
• AM

  Amanda Miller

  Jun 22, 2026
  1.0
  Checked in 6/18 for a planned 3 day stay in a work trip. Not immediately realizing I checked into the wrong hotel until the next morning at 6am. I explained the mixup to the front desk and requested a refund for the future days reserved. I went through Priceline and was advised to go back through them, which was fine, no big deal. Priceline then calls the hotel twice between Saturday and Monday 6/22 to verify and was told Saturday it was confirmed I checked out and then Monday the “manager” denied the request because there was no “early checkout initiated”. Puzzled because what is the video of me handing them key cards at 630 am mean then? I followed up with the hotel directly and the manager very rudely and disrespectfully told me to “shut my mouth” screamed profanities, and then continued to disconnect the call. I asked for a general manager multiples times and she gave me the phone number to another area of the hotel. I reached out to a sister facility and they giggled and also gave me no useful information. If Chelsea Elswick is truly the GM and don’t inquire to seek a resolution then I’d be damned anyone ever book here! They are HORRIBLE. The rooms were barely clean and the pool was mediocre. The fridge did not work, and they ignored calls from the room multiple times. Nobody is ever at the front desk when you go down especially on night shift. Considering they gave me a receipt upon exiting I find this to be discrimination in its full entirety! If I’m not welcome at your facility and don’t get a reasonable accommodation, my money shouldn’t be welcomed either! Please, do the right thing and REFUND my money. If we let the system have its way, the payment should post today no later than tomorrow but of course it’s STILL PENDING!