SureStay by Best Western Marion

Reviews

• TT

  Tiffany

  5 days ago
  1.0
  Location great but that was it. I came here based on reviews and very disappointed. Out of the main breakfast, kids were disappointed expecting what was said they have and didn't. Pool has scum ring all the way around above the water and nasty all on stairs. The main stairs to get upstairs are dirty don't know what spoiled but hasn't been clean the 3 days we been here. Couch in room is nasty, shower has low low pressure, TV has very few channels and no options to sign into anything like Netflix. I don't recommend to anyone and would be nice if I was refunded at least 1/4th of what I paid. I could have stayed at holiday Inn for the same 4 day price but I read reviews and said I want to give them business. Wish I hadn't lesson learned. Staff not professionally dressed either. Breakfast lady wiping tables and counters flinging crumbs and sugar all on floor. She was very unpleasant no good customer service at all....I can keep going but need to head out and feed the kids breakfast somewhere else now
• AA

  Anon Anon

  Jul 14, 2026
  5.0
  This new owner owned hotel is really cool. The beds are comfortable the bedding is nice, the price is affordable, the owners take good care of you, make sure there there are no pest. I have stayed in allot of hotels but this one really impressed me. Housekeeping cleans your room really nice. The owners are also really pleasant. They also have a pool. If I were you and in the area looking for a hotel look no further this is your spot. There is also a breakfast bar. I dont have any negative things to say. I would recommend this place to anyone.
• BH

  Brendan Horn

  Jul 10, 2026
  5.0
  Ashlee was very nice and let me put my trash in the big trash in the back even though there was no other trash cans
• SH

  Stacy Horn

  Jul 10, 2026
  5.0
  ASHLEE WAS SO SWEET AT THE FRONT DESK! VERY HELPFUL!!!
• DD

  Dzesszika

  Jun 30, 2026
  4.0
  The beds are comfy. Staff are polite and very nice. Pool was open clean no issues. I stayed in a queen suite,only downfall was my shower was a little iffy meaning when you went to pull the tab to switch to shower mode it took a mintue or two for it to work. The hotel body wash,hair, lotion smell amazing! All in all i enjoyed my 6 night stay here. All amenities were close by to. Faster with a vehicle. Walking 15 to 20 minutes but depends on you how fast you are.