Holiday Inn Indianapolis Carmel by IHG

Reviews

• JM

  Jason Marker

  2 days ago
  5.0
  Stayed here for one night real quick getting in and out of Indy. The hotel is easily accessible off the highway. SHANNON at the front desk was very hospitable and helpful. The rooms were good sized and the beds and pillows were comfortable. Although not some five star hotel it’s definitely worth it for the price if you need a quick stay. Definitely recommend
• KJ

  kaitlyn johnson

  6 days ago
  2.0
  ******HEALTH CODE VIOLATIONS***** Upon checking in the person that was checking in stared at me with very wide eyes and it took a extended period of time to get checked in because he kept stopping and staring at the screen or staring at me it was very weird to the point I start asking if something was wrong or if there was a problem. Someone else came to check in and was greeted by another person and they were very quickly checked in and given their key card to the room and when I said did you notice how quickly they were just checked in this feels very bizzare I was dismissed. It felt as though he was high because of how he was wide eye staring and just very delayed in his l responses just a very very bizzare interaction. Then my son and I went to the lobby to get some drinks and snacks and my sons eyes immediately went to the ice cream selection literally every thing in that freezer had clearly melted to liquid and refrozen it was very disturbing they were offering any of those items for sell still. When I said hey so this entire freezer is a whole health code violation all these items have clearly melted and refrozen the same person that checked me in looked at me didn’t say anything and looked immediately back at his computer. I wouldn’t eat anything here based on that alone
• TB

  Tanner B.

  Aug 10, 2026
  4.0
  Front desk service was great
• JP

  Jt Pierce

  Jul 14, 2026
  5.0
  An all around great experience. The hotel staff is very courteous and the room was clean and comfortable. Definitely would recommend staying there.
• MH

  MZ HBIC

  Jun 29, 2026
  1.0
  *BEWARE* I visited this location on June 24th 2026. The front desk clerk didn’t greet me friendly instead stared at my prosthetic. Yes, I am an African American Amputee that was at first placed in a regular room on the third floor. The room was very small and I fell. I immediately called the front desk and was told “ what do you want me to do I have two customers in front of me. I again demanded help from getting up from the floor and no one came. Finally, my daughter got me up we went down to the front desk and was supposedly given a new room for the disabled. He got the keys but laid them on the desk instead of handing them directly to me I am writing this review to be aware of this location if you are an African American and Lord forbid be disabled. I have never felt more judged, humiliated and disrespected like this before. I would hate for anyone else to have to experience the type of suffering such as me.