Holiday Inn Express & Suites Bedford by IHG

Reviews

• KS

  Kathy Spies

  3 days ago
  5.0
  Very nice hotel. Super clean room. Friendly concierge. Extremely comfortable bed. Super good breakfast buffet.
• AG

  Angelia Garmon

  Oct 4, 2026
  2.0
  If you want 2 queen beds you won't get them. Their double beds. Very uncommadting for us. Other wise it was very clean. Disappointed about the beds.
• BN

  Brittany North

  Aug 22, 2026
  1.0
  I stayed here a few years ago and left a review. It must have got deleted. My husband and I stayed here and it was a horrible experience.
• SC

  Sean Conover

  Aug 10, 2026
  1.0
  My wife and I had an upcoming reservation as our daughter is starting her first semester at IU. We had to change our travel plans and my wife contacted the hotel for a refund as we were more than seven days out from our reservation and within the full refund guidelines. The desk agent said no as my wife got IHG on a three way call. Even the IHG agent said it is available for a full refund the desk agent kept arguing and refused. The hotel manager was involved and my wife was told a credit would happen upon his/her return on Monday. But before then the hotel manager was very “Colonel Mustard” like circling his/her wagons around the desk clerk. Monday came after 10am central time and of course my wife had to reach out to the hotel. I guess this hotel manager and desk clerk are used to being nasty and defensive. Not once was any communication to the desk clerk and/or manager in email threatening but yet they take things to the wrong level. Hey Holiday Inn Bedford there ARE other places for guests to stay! I will give it to IHG for following up on Monday before my wife emailed the hotel. Now IHG understands customer service….Bedford you should read a page or two on customer service!
• NN

  Nomes

  Jul 31, 2026
  4.0
  Seems to be a new trend with my staying at a HIE and finding leftovers from the previous guest. This time there was a bottle of frozen or game soda in my mini fridge. Honestly no big deal but makes you wonder just a bit what else did house keeping miss. Checkin was a breeze. Flashed my ID and I was in. Room was ok, I don’t need much. Had a bit of a funk, almost like cigarettes I’m gonna be a Karen for a moment and say I wish they policed their parking a little better. When the giant truck takes up two spots and backs the bed into the side entrance. But more on the truck than the establishment Stayed here again for work, unfortunately I need to drop my rating down. I did the online check-in option that was offered when I got there the night attendant wasn’t the friendliest, but whatever. I got up to my room and the door was open. I checked everything. It was too late at night and I didn’t wanna go deal with her again. This time I got a pool view room and I strongly suggest you do not do that. The smell of chlorine was unbearable. Whatever you do, do not get a pool facing room

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