Best Western Oakbrook Inn

Reviews

• TL

  Ty Lesueur

  May 10, 2026
  3.0
  Killed a roach in the bathroom. I've never seen a tan roach b4
• CK

  Char Kookmin

  Apr 15, 2026
  5.0
  We have stayed at this location twice and will be returning in August. It’s in a great area there is even a Daiso near by. Closer to Allstate arena than down town. But not too far that the price doesn’t make up for it. The free breakfast is one of the best I have had and much better than some of the more expensive hotels I have stayed at. The staff have all been very welcoming and helpful. Can’t wait to visit again.
• HF

  Hobbit F.

  Apr 4, 2026
  5.0
  Staff river, friendly and helpful in answering any questions.I have about the locale.
• MP

  Merline Pierre-Louis

  Mar 30, 2026
  2.0
  The first few days staying there was great. The last night we saw 2 roaches. As I am taking a shower in the morning another popped up walking on the shower curtain. I’m so glad that they just started coming out at the end of our trip. Also the bathroom’s hand towels were covered with someone else’s hair. Please do better.
• MJ

  Megan Fanella (Keep Talking To Jesus)

  Feb 3, 2026
  2.0
  There were cracks in the flooring,, it was chipping in some places which made us not want to walk barefoot. It actually snagged my sock and almost cut my foot open. There was cracks in the walls of the shower also which were dirty. It was noisy due to the traffic out the window (could be more sound insulated.) I had asked for extra towels and pillows when I checked in and they were not in the room. We noticed a cockroach (yes a cockroach) run across the floor from the bathroom to the TV stand. We tried to call and get another hotel but it was after 9:30 pm at night (places were booked) and we were tired from a long day and then the drive there. We decided to stay to give it a chance. We made sure to keep all food in the refrigerator and kept our bags closed. We were gone all during the day and returned to stay for the second night and again we noticed another cock roach run across the floor. At this point we were like we will never stay here again, we did go to sleep hoping there would be no more. We asked for a laundry bag and they were out, and then asked for a garbage bag, it was so flimsy it ripped easily. We did like the shampoo, conditioner, soap, and lotion they were nice and worked well. The only good thing was the hot tub was clean, had great water pressure and the water was hot. So hot it almost burned our feet when starting to fill the hot tub. This hotel was rated 4 stars and above and I wouldn't give it 2 stars.