Brand Certified
Best Western Troy Hotel
4.0(669 reviews)
Certified by Best Western Troy Hotel • May 17, 2026
Business Details
2020 FORMOSA RD, Troy, IL
62294, United States
Certified by Best Western Troy Hotel • May 17, 2026
(618) 667-9200
Certified by Best Western Troy Hotel • May 17, 2026
http://bestwestern.com
Certified by Best Western Troy Hotel • May 17, 2026
About
Certified by Best Western Troy Hotel • May 17, 2026
HotelBest Western
Located in Troy,IL, the Best Western Troy Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Troy Hotel • May 17, 2026
Hours
Certified by Best Western Troy Hotel • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.0
669 reviews
5 stars
321
4 stars
173
3 stars
67
2 stars
37
1 star
71
- JHJohn HMay 7, 20265.0Remodeling but still fine!
- HHHunter HungerfordApr 12, 20261.0do not stay here
- CKChristine KendallFeb 26, 20261.0The workers were very friendly. However, the place was a mess. My kids thought the outside looked like a haunted house. Half the inside is shut down for construction and it made everything smell. In addition, our room wasn't clean. There were spider webs in the corner, stains on the walls, the cover for the light in the bathroom was missing, someone's old soap was left on the top ledge of the shower, the carpets didn't appear to be vacuumed adequately, the fridge was dirty, and next to the fridge was filthy with dust. Not to mention, housekeeping didn't come a single time during our 3 night stay. I would not recommend staying here.
- RWRobert WhittingtonFeb 17, 20263.0Friendly staff. Decent breakfast bar. Motel is a little rundown but not to bad. Fridge and microwave in room. Good location. Restaraunts close by. The cleanliness however leaves much to be desired. Trash left in room from a previous occupant. Mold in the toilet. Splash back and hairs on the toilet seat and lid. Towels were dingy looking. I can only imagine how long it has been since the bed covers were actually washed.
- TKTwilla KesslerFeb 14, 20263.0Check in was easy, attendant was nice. But room was not clean. Hair in bathroom, very thin sheets, couldn’t drink room coffee because of residue in the water. Breakfast was not stocked when it should have been open, cool gravy…no biscuits. Orange juice was not in dispenser, coffee was instant not brewed…. Very disappointed . The attendant working the desk at check out was nice. Hotel was just not what expected.
Frequently Asked Questions About Best Western Troy Hotel
What is the address of Best Western Troy Hotel?
Best Western Troy Hotel is located at 2020 FORMOSA RD, Troy, IL 62294, US.
Does Best Western Troy Hotel offer free Wi-Fi to its guests?
Yes, the hotel provides free Wi-Fi for all guests in their rooms and business center.
What are the operating hours of Best Western Troy Hotel?
The hotel is open 24 hours a day, seven days a week.
Is there a special promotion currently available at Best Western Troy Hotel?
Yes, stay 2 nights and receive a $50 Best Western Gift Card as part of their featured promotion.
What amenities does Best Western Troy Hotel emphasize to ensure a restful stay?
Cleanliness, value, superior customer service, and free internet access are top priorities to ensure guests have a comfortable and productive stay.
How can I contact Best Western Troy Hotel?
You can reach them by phone at +1 618-667-6200 or by fax at +1 618-667-9229.
Where can I find more information or book a room at Best Western Troy Hotel online?
Visit their website at http://bestwestern.com or their direct booking page on Best Western's site.
What are some nearby hotels to Best Western Troy Hotel?
Nearby hotels include the Holiday Inn Express & Suites Troy (currently closed) and Red Roof Inn.
How might guests use nearby hotels like the Holiday Inn Express & Suites Troy when visiting the area?
While the Holiday Inn Express & Suites Troy is currently closed, travelers looking for alternate nearby lodging might consider other options such as the Red Roof Inn, helping them find accommodation close to Best Western Troy Hotel.
Are there any benefits to staying at Best Western Troy Hotel considering its location near other hotels?
Best Western Troy Hotel offers value, superior customer service, and free internet, distinguishing it from other nearby hotels like the Holiday Inn Express (closed) and Red Roof Inn; its central location in Troy, IL, makes it convenient for travelers exploring the area.
Brand Certified Facts from Best Western Troy Hotel
This information is certified by Best Western Troy Hotel and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: