Holiday Inn Express & Suites Bloomington - Normal by IHG

Reviews

• SS

  Steve

  Jun 26, 2026
  1.0
  Ants in the room. Queen beds, yeah right...those were full beds. Ancient elevator that was in serious need of repair.
• SS

  Scott S

  Jun 12, 2026
  2.0
  I want to like this hotel a lot. The rooms are fairly fresh and fairly clean, The staff is responsive, helpful and friendly. My big problem is if they are phasing out having coffee makers in the room. Yes you can ask for one at the front desk and if they have one available they will give it to you but when you're checking in late and just want to get to bed, looking for a coffee maker is the last thing you want to do. Then you wake up in the morning and realize you have to get dressed to go downstairs to get a cup of coffee. The outside grounds need a little bit of work which doesn't really take away from the hotel. With no coffee maker in the room I think I will be staying at the Fairfield Inn from now on, they have a coffee maker in every room at every location.
• CL

  Charles Lopanec

  Jun 9, 2026
  5.0
  Great location
• ES

  Eve Simpson

  Jun 4, 2026
  5.0
  The manager on duty, Jen was fantastic. Ended up with ants in our room, I called down and let Jen know. Jen immediately apologized and asked if I wanted to change rooms and I said yes, was told she needed to see what rooms were ready. 10 minutes later, a knock on my door and Jen was there with new room keys and a luggage cart so we can transport my family belongings. Loved the way she handled this situation!
• JW

  Jacob White

  May 22, 2026
  1.0
  Was planning to stay here on my way home, but on the website there is a big banner that says "no weapons allowed on property". So if you have a ccw and carry while traveling with your family to keep the safe, be advised, you aren't welcome at this hotel. Very unfortunate. 21.5 million Americans have concealed carry permits.