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Best Western Galena Inn & Suites

4.1
(872 reviews)
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Business Details

9923 W US ROUTE 20, Galena, IL
61036, United States
(815) 777-2577
http://bestwestern.com
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About

HotelBest Western
Located in Galena,IL, the Best Western Galena Inn & Suites is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Galena Inn & Suites
9923 W US ROUTE 20, Galena, IL
61036, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

4.1
872 reviews
5 stars
471
4 stars
204
3 stars
77
2 stars
42
1 star
78
  • TT
    toolmanfool
    1 day ago
    4.0
    We stayed in a theme room. It was so cool. We will definitely go back!
  • RB
    Rod Bradley
    3 days ago
    4.0
    Hotel is located close to the historic downtown area. Front desk staff was very friendly and efficient. Though the room could use a little updating, it was clean and the beds were comfortable.
  • DG
    Dawn Grzetich
    Aug 6, 2026
    1.0
    We tried this hotel on our trip to Galena. Disappointed that there is no elevator at the Galena location. Can't do stairs to well because of health reasons. Was not disclosed on the website and found out when we checked it. We won't be staying here again on our next trip. Sorry
  • SV
    Stefan Vater
    Jul 22, 2026
    1.0
    Dirty, Musty and many things are either in disrepair or broken. Pool and hot tub are disgusting and should just be closed down by the State. Would not pass a standard pool inspection. Did not use this amenity- too gross. Green Algae growing on sidewalls of hot tub, broken tiles, "pool smell" meaning chemicals are unstable, cloudy water (cant see bottom), need I go on? The blue empty 10 gallon pail of muriatic acid that was laying in the parking lot was used as shock for the pool...this is done as a last resort to get the pool right. Well run pools may need occasional shock, having barrels of muriatic acid is not how you run a small pool like that. Breakfast?.... we went out eat should say it all. Look for a different location.
  • NZ
    Nancy Ziemblicki
    Jul 13, 2026
    5.0
    Everything was okay, except the coffee it was very weak tasted like water, Also breakfast was and we were there during the week didn't realize it would be over at 9:00 when you're on vacation during the week and it's kind of early. They also ran out of food other than that the pool and the hot tub were great
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Frequently Asked Questions About Best Western Galena Inn & Suites

Where is Best Western Galena Inn & Suites located?

It is located at 9923 W US ROUTE 20, Galena, Illinois, 61036, USA.

Is Wi-Fi available at Best Western Galena Inn & Suites?

Yes, free Wi-Fi is available at the hotel, both in rooms and the business center.

Brand Certified Facts from Best Western Galena Inn & Suites

This information is certified by Best Western Galena Inn & Suites and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
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