Best Western Des Plaines/O’Hare

Reviews

• RC

  Roman Cockerell

  5 days ago
  1.0
  To sum up everything at once: We stayed two nights here in August and it was miserable. The room was not very clean. It has hardwood floors not carpet like you see in the pictures. The floor was dirty and needed to be swept and mopped badly. (Where flip-flops or socks at all times)There were ants crawling over the AC unit near the window. There was heavy dust everywhere, even above the headboard where you sleep. One of the towels in the bathroom looked used! Only because it wasn't folded like the others and was hanging off the rack. So we didn't use that one. The microwave was absolutely disgusting!! There was food everywhere inside it. The bed was super uncomfortable and you can hear the neighbors entire conversation next door. We complained once about the neighbor being too loud and it was immediately taken care of. We appreciate that but the stay overall was not good. The only other good thing was the airport was literally 5-10 mins down the road. Nothing luxury about it. Definitely a "You get what you pay for". If I could attach pictures here I would. I still have them just in case because they also put a $100 hold on your card for 5-10 business days to make sure nothing was damaged, etc.
• HH

  h

  Aug 25, 2026
  5.0
  Selma and the rest of the staff had amazing hospitality and kind hearts, they’re really what makes the place wonderful. Location is perfect surrounded by markets and restaurants. Rooms clean and have everything you need( mini fridge, microwave ,A.C ,coffee machine..etc)
• MV

  Mary Vickery

  Aug 24, 2026
  4.0
  Good value and reliable standard of quality.
• SB

  Samantha Bracht

  Aug 14, 2026
  5.0
  The only crappie part is the entrance is being fixed so there isnt much room to turn in and out of.
• MS

  melodee seiz

  Aug 6, 2026
  1.0
  If I could this place a - minus rating I work!! Swimming pool was “broken?!” No cable TV!! When it says no signal,you just don’t replace the batteries in the remote!! You Pay Your Cable Bill!! I don’t expect anything great for breakfast!! It reminds me of motel that charges by the hour!!☹️👎💔