Warwick Allerton - Chicago

Reviews

• LB

  L B

  3 days ago
  3.0
  This hotel carries a prestigious history and a well-known brand reputation for quality. The location is excellent, and the rooms are genuinely nice and comfortable. That said, it falls well short of a true 4-star experience and feels more like a 2-star property in terms of facilities and service. While there is a lounge, it’s rarely open and closes early. It also looks more like a casual ice cream parlor than the sophisticated hotel lounge you’d expect from this brand. There’s no restaurant — just a very basic snack bar with no hot food options. Luggage assistance isn’t offered, the reception is tucked away on the second floor with poor signage, and management presence seems nonexistent, with staff operating quite casually. Overall, it’s not a bad stay as long as you know what you’re getting — a decent room in a great location, but without the service and amenities typically associated with its reputation and rating.
• GW

  Gabriella Wehner

  May 11, 2026
  5.0
  Magnificent Mile truly lives up to its name – the staff were incredibly friendly, making me feel like a VIP from the moment I entered the shop. The ambiance was upscale yet inviting, with tasteful décor and bright, natural lighting that highlighted the beautiful boutique displays. I left with a stunning handbag and a sense that every detail, from the personalized fitting to the complimentary gift wrapping, was handled with impeccable care.
• JV

  J. Venable

  May 3, 2026
  2.0
  My husband suprised me for my 65th bday. He was really trying to go all out. The room itself was very disappointing, it had a connecting room where the man yelled almost ever night about 3:00am. The bed had a dip causing my husband to roll into me during the night. The bed was so close to the wooded cabinet located at the foot of bed i had to climb across the bottom of the bed to get in or out the bed. The bathroom was beautiful at first glance but I begain to see the cracking paint peeling off the wall and I believe there was mole growing on the shower shelf. And the soap dispenser in the shower ran out. The room was tiny, it could have been organized better and I did not see it in any of the hotel pictures. My husband paid way to much for the worst room ever. We had a better stay at the Wingate by Wyndham for a lot less. We really deserve a refund and a apology. The room just felt like this is were we put people of color. We were on the 11th floor next to the elevator which we could hear at night.
• JC

  Jazmin Cuéllar

  Apr 27, 2026
  4.0
  FYI the security deposit is … a lot. If you’re wanting something modern and fast service and very sleek and new this is NOT for you!!!! The rooms are a dated but the upkeep isn’t bad for the historical the hotel. It’s honestly being kept with well. Loved it so much!!!! Will be staying back when I come back. In a great area. Only downside is the pillows are lumpy and small and yes the beds are firm. The bathrooms are REALLY SMALL. The walls are VERY thin so you can hear the people next to you. And the hallways were sometimes really dirty from other guests leaving trash outside. I personally enjoy a firm bed. Didn’t have the best view of the city. It was clean and well kept. Lobby food is a reasonable price. Friendly bellmen too. Felt safe. I’d give it a 4 or 4.5 stars. Only because of how thin the walls were. If you’re looking for something upscale and historical i think this is it. Because historical hotels are hard to keep up with and for that I commend the upkeep with this place. I’d definitely recommend staying here longer than 3 days for sure!
• CC

  ctn cvz

  Apr 26, 2026
  1.0
  We arrived at the Chicago Allerton Hotel—where we had made a reservation approximately two months in advance—and, after completing the payment process, proceeded up to our room. Despite the hotel being open on three sides, we were assigned a room that faced directly onto a wall. Apparently, the rooms with double beds are located in this specific section. When we requested a room that didn't face a wall, we were asked to pay an additional fee for every night of our stay. However, the rate we secured with our reservation two months ago was actually higher than the current price of the "suite" rooms we wished to move into. In other words, had we cancelled our reservation before checking in and paying—and instead selected a much better room right there in the lobby—we likely would have ended up paying less. I strongly advise you to be wary of this situation; take heed if you wish to avoid a dark room where looking out the window means staring directly at a wall just inches away. This is definitely a hotel I would not recommend. Our request was not even referred to a supervisor or manager; we were simply told that a change was not possible or that an additional fee would be required.

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