Millennium Hotel Knickerbocker Chicago

Reviews

• R

  Álvaro Fernández Rubio

  3 days ago
  4.0
  Un hotel con ambiente retro y un aire americano, con una situación inigualable. A escasos metros de la torre 360, en la calle paralela, nos encontramos con una marquesina que nos recuerda los antiguos teatros americanos de los años 30. Dentro un hotel que aún conserva con orgullo todo el glamour de la época dorada. Las habitaciones están muy bien y son amplias, pero quizá un poco anticuadas, sobre todo por la moqueta. El baño con un tamaño perfecto, no tiene pega alguna. Y la cama es realmente cómoda. Al salir de la recepción la Milla Magnifica te conduce al Loop, y puedes pasear todas las tiendas de lujo, en la otra dirección a 3 minutos andando llegas a la playa. Todo tipo de servicios y bien conectado por transporte público.
• CR

  C137 R

  May 13, 2026
  2.0
  BED BUGS - Stayed three nights at the Millennium Knickerbocker Hotel Chicago. Extremely itchy bites appeared on the travel back home the same day after checkout, and timestamped photos were taken the same day after arriving home. The hotel was contacted immediately, but the response felt completely dismissive. A third-party inspection was supposedly done and “found nothing,” yet no actual report or proof was provided, only an email stating nothing was found. After reading reviews on other platforms mentioning similar BED BUG issues, the response was not surprising. Now left washing everything, isolating luggage, and worrying about bringing something home, while the hotel refused any refund or accountability.
• TR

  T Ro

  May 11, 2026
  1.0
  CHECKED-OUT GUEST KICKED OUT ONTO CURB TO WAIT FOR MY RIDE I checked out at noon here and returned around 1 a.m. to pick up my bags as I had Uber transportation booked from the hotel at 2:20am I sat down in the lobby with my bags to wait and was approached about 20 minutes later by the staff to be told that I was loitering and had to leave. I explained that I was a guest that checked out about 12 hours ago and had booked an Uber that I was waiting for that was gonna be here in an hour and a half period. I was told to get off and that I “could wait for it out on the street” (verbatim what was said). I've actually done this many times before and told the staff that I expected it would be common courtesy to allow me to wait inside rather than kick me out onto the street with my things at 2 a.m. in Chicago on a fairly cold night. They actually demanded that I pay for another night here if I wanted to spend 1.5 hours in the lobby waiting for my ride. And then kicked me out. Been standing out here in cold for about 40minutes so so far and they seem very happy with themselves. I don’t know if anyone else has ever done this but I’ve had late transportation many times before at other hotels and ALWAYS been welcome to sit in the lobby. The staff are well aware it’s a cold night and I’m sure they’re aware it’s not the safest to be out on the street this time of night. They told me it was the hotel’s policy to treat guests this way. Pretty horrific.
• TB

  Trey Baydoun

  May 10, 2026
  2.0
  I wish I had read reviews before I booked this hotel. Lesson learned. The shower door was loose and caused water from the shower to leak onto the bathroom floor. The bed was shaky and saggy as well. When I respectfully requested another room, the staff was able to accommodate me when one became available. Unfortunately, I experienced the same issues in the newer room. On the day of checkout, I asked for a partial refund because while I was inconvenienced, I made the choice to stay instead, given that it’s Mother’s Day weekend and other hotels were completely booked in the area, so I did not want to waste my time. They refunded me the destination fees. However, because I chose to stay and not go to another hotel, they would not refund me, even partially, as I had requested. While the staff couldn’t accommodate my request for a partial refund, they were professional in their explanation and apologized. They were a very wonderful staff overall. My only positive experience outside of the staff was the restaurant. I highly recommend it! I will surely read the reviews next time before I book and stay elsewhere.
• GW

  Guy West

  May 1, 2026
  3.0
  We stayed here for a week. 1st $24 a day for resort fees. What you get is two (2) bottles of water at check in. Thats it you will not get any more. The restaurant and bar have odd hours and only open some days. The bar closed most of the time and has poor service if open.The bar is also the restaurant so plan on eating somewhere else. If open the bartender most likely too busy talking with his friend to give you service. We waited before finally leaving to eat some where else. Keep in mind that the place was not busy. Just us, one couple at a table already served, the bartender, his friend. So no need to make us wait 20 minutes so he could finish socializing. The one time we went to the restaurant was take out. The food was good and the lady that took the order did a great job. The cleanin staff is friendly. The rooms are dated. Nothing special. Not awful, just need to be updated. You can see worn carpets in halls, typical of a place that needs updating. Not the worst place we ever stayed at but disappointing to say the least. $168 in fees for two bottles of water is a bit much. I would not recommend this place unless you get an extreme bargain when booking it. Make sure you add the $24 daily fee plus taxes and the extra 1.5% daily fee that you must pay for those two “free” bottles of water.

Frequently Asked Questions About Millennium Hotel Knickerbocker Chicago