Brand Certified
Crowne Plaza Chicago West Loop by IHG
4.0(2949 reviews)
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
Business Details
25 South Halsted Street, Chicago, IL
60661, United States
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
(312) 829-5000
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
https://www.ihg.com/crowneplaza/hotels/us/en/chicago/chish/hoteldetail
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
About
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Located near Greektown, Crowne Plaza® Chicago West Loop features thoughtfully designed rooms, premium amenities, ten distinct and elegant meeting spaces, and free Wi-Fi.Just steps from our Chicago West Loop hotel, you'll find some of the city's best eateries on Randolph Street, also known as Restaurant Row. Next, discover Fulton Market's trendy restaurants and bars, or head to the United Center for a concert or a game. At night, walk to Willis Tower for breathtaking views of the Chicago skyline. Business travelers will also be near the corporate offices of United Airlines, Google, and McDonald's, as well as the University of Illinois Chicago.After a day of travel, our Chicago hotel is the ideal place to work, relax, and explore the Windy City.
Location
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
Crowne Plaza Chicago West Loop by IHG
25 South Halsted Street, Chicago, IL
60661, United States
Hours
Certified by Crowne Plaza Chicago West Loop by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.0
2,949 reviews
5 stars
1,304
4 stars
888
3 stars
346
2 stars
135
1 star
276
- EYEssie Yates3 days ago1.0Shailyn at the front desk refused to get me a plastic cup for water at 9:30 pm.. (They have a water dispenser in the lobby) … previous day front desk manage was rude and unhelpful… apparently due to union they cannot touch your bags. Our room wasn’t ready and she said we had to tag our own bags and store them ourselves. So we had to walk in the back staff area to put the bags in a room and self tag. $400/ night for this experience. As frequent travelers this was a disappointing experience
- SDSimon Draper6 days ago1.0Arrived off a 10 hour flight to be told there is no pool - while it’s listed on Google as a service. Rooms are ancient and actually pretty dusty to point that made me itch. Bed covers are from the 1960’s and zero comfort. The air con is absolutely infective. Don’t bother with this one folks. Told me they never had a pool.
- DPDhiren Patel6 days ago1.0Hotel in located next to very busy highway. Wasn't able to sleep whole night due to traffic noise. Will never be staying here again.
- KSkeny soniMay 13, 20261.0We called to make a reservation and the lady she was forcing us to make a reservations. When my husband said give us some time I am driving and she was like other person had already make a reservation while driving. When we said don’t force us , we will call you back and then she hang up. What type of service is it !!!
- GVGregg VertesMay 4, 20264.0Very friendly staff, solid location, rooms are fine. My room had a busted desk chair, I had to adjust the flusher on the toilet to get it to work, and it’s not the most modern room but my stay was fine. Actually, I did get charged for parking even though I didn’t have a car but they fixed it after I wrote them a couple weeks later. I had to follow up once.
Frequently Asked Questions About Crowne Plaza Chicago West Loop by IHG
Is there free Wi-Fi available at Crowne Plaza Chicago West Loop by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Chicago West Loop by IHG for guests.
What is the cancellation policy at Crowne Plaza Chicago West Loop by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Chicago West Loop by IHG?
Yes, we Crowne Plaza Chicago West Loop by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Chicago West Loop by IHG have accessible rooms?
Yes, Crowne Plaza Chicago West Loop by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Chicago West Loop by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Chicago West Loop by IHG front desk for more information.
Is room service available at Crowne Plaza Chicago West Loop by IHG?
Yes, room service is available at Crowne Plaza Chicago West Loop by IHG serving delicious food and drink to your room.
What time is check-in and check-out at Crowne Plaza Chicago West Loop by IHG?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Chicago West Loop by IHG.
Are pets allowed at the Crowne Plaza Chicago West Loop by IHG?
Yes, both cats and dogs are welcome at Crowne Plaza Chicago West Loop by IHG.
Does the hotel offer free Wi-Fi to its guests?
Yes, complimentary Wi-Fi is available in public areas and guest rooms.
Is there a fitness center available at the Crowne Plaza Chicago West Loop by IHG?
Yes, a fitness center with free weights and treadmills is available for guests at no additional cost.
Are there any accessible rooms and parking options at this hotel?
Yes, the hotel provides accessible rooms and accessible parking, including self-parking options.
Does Crowne Plaza Chicago West Loop by IHG have a restaurant and bar onsite?
Yes, there is one restaurant and a bar available for guests within the hotel.
Is there 24-hour front desk service at Crowne Plaza Chicago West Loop by IHG?
Yes, the front desk is available 24 hours to assist guests.
What nearby restaurants can I visit around the hotel?
Guests can enjoy nearby dining options such as Grill on Wheels, Rye Deli and Drink, Oki Sushi, Greek Town, and Dine Restaurant, all within walking distance.
What public transportation options are near Crowne Plaza Chicago West Loop by IHG?
The CTA Bus Stop 5907 is nearby, providing convenient bus transit options for guests to explore Chicago.
Are there places nearby for shopping and personal care around the hotel?
Yes, guests can visit nearby stores like Ulta Beauty, Benefit Cosmetics BrowBar, Supercuts, and GNC for beauty and wellness needs.
Brand Certified Facts from Crowne Plaza Chicago West Loop by IHG
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