Holiday Inn Express & Suites Pocatello by IHG

Reviews

• CM

  Christine McGowan

  May 11, 2026
  2.0
  If I had known there was major construction going on on I would never have stayed here. The check in area was on the other side of the building and no ability to pull up to unload your luggage. Parked quite a ways away as the makeshift lot was tiny. During the night, the wind howled like I was in a 17th century castle. It’s obvious there was not a good seal on the windows allowing wind to whip around. I would have loved to have a had a cup of tea then to help me sleep, but there’s no coffee pot in the room. If you want one, just stop by the Deon desk to pick one up. That’s just ridiculous. Put a damn coffee maker in the room. There was only one plastic cup in the room - so it was shared by all! Another disappointment. The pluses were that the room was very nice and roomy. We had a double queen and there was a sofa in it. Nice addition. The bed was very comfortable. I wish I could have actually slept more in it. Breakfast was sub standard and I’m not that picky. Premade omelets, bacon and the standard sausage gravy and biscuits that seems to be rage of all hotels these days. They had bagels and bread. Oddly enough the bread was on one side of the room with the toaster on the other. The pancake machine was broken. The best part of breakfast was the coffee. Holiday Inn uses a grind and brew machine and it’s very good. I certainly needed it after not sleeping most of the night. There are other hotels up on the hill next to this hotel. If we come through again, we’ll stay elsewhere. I have a 2 star because of the bed and sofa. Otherwise, 0 stars.
• MM

  Mosse

  Apr 9, 2026
  2.0
  Pool under renovation, hot tub under renovation, room shares a wall with the side door so when people come in and out all night and let the door close, it slams and shakes the bed. No sleep, asked to move rooms and they said they were sold out. Looked online to book another room and pleanty of rooms available, very cool!
• VG

  Vernon Greenland

  Mar 27, 2026
  5.0
  Room was great. Looks like they are currently under a upgrading facility. But still very clean building. Staff were super friendly.
• CL

  Christie Lueder

  Mar 19, 2026
  5.0
  Even it's under remodeling construction, staff, housekeeping, room was great! Definitely coming back again! Next time I would stay in top floor for the view!
• VL

  Virginia Liggins

  Feb 9, 2026
  1.0
  Let me say that I've had better customer service at Motel 6 on its WORST DAY. The ladies that were paid to help me did everything but. The experience was horrid and do not recommend staying here if customer service is high on your list! Try your luck somewhere else- at least when they insult you, it's in a different language....