Brand Certified
Holiday Inn & Suites Des Moines-Northwest by IHG
4.0(1136 reviews)
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
Business Details
4800 Merle Hay Road, Urbandale, IA
50322, United States
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
(515) 278-4755
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
https://www.ihg.com/holidayinn/hotels/us/en/urbandale/dsmdu/hoteldetail
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
About
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
HotelWedding VenueBusiness Meeting LocationsConference CenterHoliday Inn
Newly renovated Hotel, Conference Center & Bennigan's
Holiday Inn Hotel & Suites, Des Moines Northwest, is conveniently located in Urbandale, Iowa, at the intersection of I 35, I 80 and Merle Hay Road,. We welcome business travelers with companies such as John Deere, Corteva, Camp Dodge, and Iowa Law Enforcement Academy. Our guests also enjoy visiting Blank Park Zoo, Living History Farms, Adventureland Park, and the Iowa State Capitol. Pets are welcome!
Enjoy fun food and friendly Irish service at our very own Bennigans restaurant and bar. Open daily from 6:30 am to 11:00 pm serving breakfast, lunch, dinner, cocktails and room service.
Our free shuttle operates in a generous 3 mile radius to Merle Hay Mall, Valley Junction, and a variety shops and restaurants. Our shuttle operates with generous hours and flexible scheduling.
Accommodations also include free Wi-Fi, ample parking for over 350 vehicles, microwave, mini refrigerator, Keurig, and 49" HDTV with DirecTV.
Location
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
Holiday Inn & Suites Des Moines-Northwest by IHG
4800 Merle Hay Road, Urbandale, IA
50322, United States
Hours
Certified by Holiday Inn & Suites Des Moines-Northwest by IHG • May 17, 2026
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Reviews
4.0
1,136 reviews
5 stars
509
4 stars
362
3 stars
121
2 stars
65
1 star
79
- PHPaul Hodges3 days ago4.0I attended Demicon 37 here. I didn't get a room, but the ones I saw were quite nice. Access wasn't difficult, though I had to drive around the Bennigans in the lot - had dinner there, was pricey but very tasty. The thing that impressed me most was the service. Even though I didn't have a room, Shelley and Theresa helped me several times, even going so far as to help me print up character sheets for me scheduled game.
- NBNathan BergMay 8, 20264.0Just an overnight stop on our trip to recharge and keep going. Place is nice, rooms are nice. It served us perfectly.
- PCPaul CareyMay 6, 20264.0Sales coordinator Michael was very helpful and accommodating in assisting our group with room reservations for our event.
- SSSara SudderbergApr 26, 20265.0I had an amazing experience thanks to Teresa. She went out of her way to accommodate me with a 3 a.m. airport ride, even though the shuttle service doesn’t typically operate at that time. Her kindness, professionalism, and willingness to help did not go unnoticed. She made a huge difference in my trip!
- ADAndy DaleApr 25, 20265.0Our flight was delayed and we arrived at the airport late, and even though it was past the cutoff time for shuttles the front desk associate Theresa picked us up herself - she was an absolute pleasure to talk to on the ride back and incredibly kind for helping us. The hotel was also very clean and well run, can't recommend enough!
Frequently Asked Questions About Holiday Inn & Suites Des Moines-Northwest by IHG
What are the check-in and check-out times at Holiday Inn & Suites Des Moines-Northwest?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast available at the hotel?
Yes, breakfast is available at Holiday Inn & Suites Des Moines-Northwest.
Does the hotel provide accessibility features?
Yes, the hotel offers accessible parking and mobility accessible facilities.
Are pets allowed at this hotel?
Yes, both cats and dogs are allowed, and pets are welcome at the hotel.
Does the hotel have fitness and recreational facilities?
Yes, there is a free fitness center with equipment like elliptical machines, free weights, and treadmills. The hotel also has indoor pools and a hot tub.
Is there a shuttle service available from the hotel?
Yes, the hotel provides a free airport shuttle and a local shuttle that operates within a 3-mile radius to places like Merle Hay Mall and Valley Junction.
What dining options are available at the hotel?
The hotel hosts Bennigan's On Merle Hay, an Irish pub and restaurant serving breakfast, lunch, dinner, cocktails, and room service daily from 6:30 AM to 11:00 PM.
Can you recommend some nearby attractions to visit during a stay?
Guests can visit nearby attractions such as Blank Park Zoo, Living History Farms, Adventureland Park, and the Iowa State Capitol.
How can the hotel's shuttle service help customers explore the area?
The hotel's shuttle service operates within a generous 3-mile radius, providing convenient transportation to local shopping and dining areas including Merle Hay Mall and Valley Junction, making it easy for guests to explore without needing a car.
What convenience stores and dining options are nearby the hotel?
Nearby you can find convenience stores like Tobacco Outlet Plus Grocery, Stop N Go, and Kwik Trip, as well as restaurants including Taco Bell, Boss' Pizza & Chicken, Wendy's, and McDonald's for quick and diverse dining options.
Brand Certified Facts from Holiday Inn & Suites Des Moines-Northwest by IHG
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