Best Western Plus Steeplegate Inn

Reviews

• JD

  J DaLamb

  1 day ago
  2.0
  Unfortunately can't recommend. Large room, it was non-smoking that smelled of stale cigarettes. Linens were thin and worn. Breakfast area had old food splatters on the wall and wasn't clean. It was also very warm in that room. We checked out the workout room the night before and someone had left a coffee cup and napkin trash in the treadmill holders. When we went to use it the next morning, the trash was still on the treadmill. There weren't any cleaning wipes and no workout towels.
• JH

  jake halli

  1 day ago
  1.0
  Honestly I read a lot of the negative reviews and still decided to stay here so I guess it was my fault, and lesson learnt! There seemed to be a lack of customer service from when I checked in and the service desk individual did not seem to be bothered by my existence. The room I was in was really bad and there were all these hard crumbs on the bed. Then when I complained about it the next day, they said that the room I was in was not in service and that a manager would follow up with me. I was trying to inspect it and it looked like dead skin, food crumbs, hairs and other things mixed together. No follow up whatsoever and I was not surprised or shocked by that. I just stayed one night for a road trip and it was not worth it. The breakfast was pretty bad too. I do not know if the fire sprinkler being held together with tissue paper is up to code :/
• MD

  Mykenzie Day

  3 days ago
  2.0
  When booking online I saw there were 4.1 stars for this place and the pictures looked okay. But honestly there should be more negative reviews on this so people don’t book this by mistake like we did. We arrived and the hallway smelled like cat pee, and they were lined with pet hair. I get having a pet friendly hotel but come on people still pay money to be here. It doesn’t need to be filthy. Our room was extremely outdated. The furniture looked like it was picked up from a flea market on the side of the road. Our floor was sticky and filthy. I accidentally spilled water and went to wipe it up to find the towel was black. Smelled musty in the room. And the one lamp was broken along with the handles to the closet that were hanging on by the bolt. This should not have 4 stars. And should have been extremely cheap.
• GS

  Global Brothers SR

  5 days ago
  5.0
  We really enjoyed our stay here. The room was spacious, clean, and comfortable, and the entire property was well maintained. The staff was very friendly and made us feel welcome from the moment we arrived. The location was convenient, and we appreciated the easy check-in and comfortable accommodations. Breakfast was a nice bonus as well. Overall, we had a great experience and felt that we received excellent value for the price. We would happily stay here again!
• GM

  Global Brothers MR

  5 days ago
  5.0
  We had a wonderful stay at this motel. The room was clean, comfortable, and well maintained. The staff was friendly, welcoming, and very helpful throughout our visit. Check-in was quick and easy, and the location was convenient. The bed was comfortable, the room was quiet, and everything we needed was available. The breakfast was also very good with a nice variety of options. Overall, this was a great value and a very pleasant experience. We would definitely stay here again and recommend this motel to anyone traveling in the area!