Holiday Inn Express Lake Park by IHG

Reviews

• UC

  Ursula Coleman

  Aug 11, 2026
  5.0
  Exceptional Stay and Outstanding Service at Holiday Inn! I recently had the pleasure of staying at the Holiday Inn, and I cannot say enough wonderful things about the experience. The entire hotel was exceptionally clean, comfortable, and well-maintained throughout my stay. What truly set this property apart was the outstanding level of care and hospitality provided by the staff. Alexis, the General Manager, and Shan, the Executive Manager, were exceptionally welcoming, engaging in warm, thoughtful conversations that made me feel valued from the moment I arrived. I was also grateful to be accommodated with both an early check-in and a late check-out, which made my travel schedule seamless. At the front desk, Jahnay and Faith rendered an exceptional level of professionalism. They were kind, polite, knowledgeable, helpful, and exercised a great deal of patience while assisting me. It was a true pleasure interacting with them—they both rock, and I am grateful you have such excellent team members representing your brand! Additionally, the breakfast team—Jamie, Joanna, and CJ—did a fantastic job keeping the complimentary breakfast area spotlessly clean and fully stocked at all times. Please recognize and commend Alexis, Shan, Jahnay, Faith, Jamie, Joanna, and CJ for jobs well done and for providing such excellent customer service. I thoroughly enjoyed my stay and look forward to returning!
• KC

  Kyle Chambers

  Jul 25, 2026
  2.0
  Rooms out dated and bathrooms in the rooms are nasty.. just very out dated... no complementary water for room lol... but its cheap 150 dollars with taxes and fees... rooms just old as hell
• JH

  Jeremy Herring

  Jul 14, 2026
  5.0
  Convenient location, quiet, great value, and Debbie who hosts the morning breakfast buffet is an absolute treasure! She makes everyone's morning brighter!
• LL

  Leadership

  Jul 13, 2026
  1.0
  STOP!!! Call first!.....2 major issues..... MAJOR!! Sheets are NOT NOT cotton....their polyester n some other plastic feeling UNACCEPTABLE material.... SERIOUSLY!!!....where's the cotton..WHO wants to cover with plastic feeling.... OUTRAGEOUS!!!....motel 6 has cotton..... someone needs FIRED!!...no. 2 low water pressure....not a shower, but a sprinkle spray..... good grief ....hotel lobby n rooms are very nice....but if you can't sleep in plastic or take a decent shower....who cares about the rest of hotel.....we stop for comfort....we stop for a good night sleep....good grief....the worst sheets..... very regretful booking!
• AK

  Amanda Keeling

  Jul 11, 2026
  5.0
  Hands down, the best breakfast weve ever ate at a hotel. The fact that it is free is not calculated into the statement. Omlettes, scrambled eggs, bacon, sausage patties and links, waffles, biscuits and gravy. Rooms were also very clean, comfortable beds and awesome water pressure.