SureStay by Best Western Helen Downtown

Reviews

• DE

  David Edwards

  1 day ago
  5.0
  We really enjoyed our stay, there's a little construction going on next door at the far end of the hotel closest to the road. But all in all it was pretty peaceful, and the rooms were resonable and clean
• AN

  Alyce Newman

  Jul 4, 2026
  5.0
  Friendly customer service, great breakfast, clean rooms we realy enjoyed our stay highly recommend 👌
• LR

  lina rin

  Jun 17, 2026
  2.0
  location was great. But that's all. The toilet smelled strongly of sewage, there were a lot of midges inside the room, the faucet in the bathroom was barely holding on to the wall. at 7 am there was a loud noise that lasted for about 20 minutes! I think it was the noise from the shower in the room above! and there was mold in the bathroom.
• JA

  Jennifer Allen

  Jun 16, 2026
  5.0
  The location was within walk of everything The cleanness of the room was amazing The pool was really nice. The front stafff and housekeeper was very friendly Overall we had a amazing weekend and we will definitely be back.
• LF

  Lory Fralicker

  Jun 6, 2026
  2.0
  The location is about all this hotel has going for it. Our room smelled like feet and there were flies flying around and a dead bug stuck in the caulking around the tub. The lights above the sink had no cover and there was reddish-brown gunk splattered all over them. There was no in-room coffee maker either. I will say the shower was hot and had good water pressure and towels were fluffy and clean. The Continental breakfast was standard and the staff were friendly. Not worth it for $200 dollars per night.

Frequently Asked Questions About SureStay by Best Western Helen Downtown