Brand Certified
SureStay by Best Western Helen Downtown
4.2(779 reviews)
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
Business Details
8396 S Main St, Helen, GA
30545, United States
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
(706) 878-2191
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
http://bestwestern.com
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
About
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
HotelSureStay
At the SureStay by Best Western Helen Downtown in Helen, GA, you’re sure to find rewarding value and quality. Everything you need, nothing you don’t want. SureStay® Hotels by Best Western welcome those who like to travel simply and casually.
Location
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
SureStay by Best Western Helen Downtown
8396 S Main St, Helen, GA
30545, United States
Hours
Certified by SureStay by Best Western Helen Downtown • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.2
779 reviews
5 stars
464
4 stars
158
3 stars
75
2 stars
27
1 star
55
- RZRhonda ZeppAug 13, 20265.0Heather at the front desk was super friendly, helpful & informative. The rooms are spacious & clean. Bathroom is clean. Room smells fresh & clean. Location is great. Price is good.
- DJDoug JonesJul 31, 20262.0Not clean. Lighting is so dim my wife had to put her makeup on in the car Smelled musty For the price is wad a disappointment
- DPDavid PollackJul 24, 20265.0Decent place. Stay was super friendly. Beds could be better but I slept in worse. Quick little trip though.
- BBBrittany BowlandJul 18, 20265.0Clean hotel and friendly staff but ac did not get really cold and bed sunk in on the hole left side and hotel was safe and quiet
- KSKim SandsJul 17, 20263.0Front desk workers have all been nice. Location is great to walk to things. Breakfast is simple and worked for us. They had the usual stuff like toast,bagels,cereal, some others was jimmy dean sandwiches u can heat up and waffle maker, etc. it’s right off main road so expect noise. There is construction next door to it right now building another hotel, so u will hear that about 7 am. The room- basic 2 bed room w fridge and microwave. Some updating has been done so looked decent, the beds were soft and clean, the tub could’ve been scrubbed better imo, ceiling needed a little Repair in bathroom but nothing that’ll hurt u. my biggest complaint was the floor. I’ve been a housekeeper,inspector, and supervisor in the past with a timeshare. So I feel like the floor was really uncalled for. We couldn’t walk barefoot or we got dirt and grit all in our beds. It was disgusting tbh. So I took one of the bathroom floor towels after we showered and it got wet just to scoot around the floor to clean it. The pic I added is proof of how dirty it was. Housekeeping needs to be more thorough so u don’t get lower on the star reviews. Hope this helps.
Frequently Asked Questions About SureStay by Best Western Helen Downtown
Does SureStay by Best Western Helen Downtown offer hot tub facilities?
Yes, SureStay by Best Western Helen Downtown has a hot tub available for guests.
Is Wi-Fi available for guests at SureStay by Best Western Helen Downtown?
Yes, the hotel offers free Wi-Fi to all guests during their stay.
What are the operating hours of SureStay by Best Western Helen Downtown?
The hotel is open 24 hours a day, 7 days a week, so you can check in or out anytime.
Where is SureStay by Best Western Helen Downtown located?
The hotel is located at 8396 S Main St, Helen, GA, 30545, USA.
What is the phone number to contact SureStay by Best Western Helen Downtown?
You can reach the hotel by calling +1 706-878-2191 for any inquiries or reservations.
Does SureStay by Best Western Helen Downtown have any special offers?
Yes, if you stay 2 nights, you will receive a $50 Best Western Gift Card as a special promotion.
Are there any coffee shops near SureStay by Best Western Helen Downtown?
Yes, Eisberg is a nearby coffee shop and cafe where guests can enjoy coffee and ice cream before or after their stay.
Where can I find dining options close to SureStay by Best Western Helen Downtown?
Nearby dining options include Q'Paso Latin Grub, a restaurant specializing in Mexican and Latin American cuisine, and Huddle House, an American diner-style restaurant.
Are there other lodging options near SureStay by Best Western Helen Downtown?
Yes, Alpine Lofts at Helen is a nearby hotel and holiday rental home that guests may consider for lodging.
Does SureStay by Best Western Helen Downtown belong to a hotel chain or brand?
Yes, it is part of the SureStay Hotels by Best Western brand, known for value and quality accommodations.
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