Best Western Plus Fairburn-Atlanta Southwest

Reviews

• JO

  Jim Ogle

  6 days ago
  3.0
  The check-in was efficient and friendly. We were welcomed as regulars with the company. The front desk deserves an A+ rating. We found the room’s appearance to be pleasant, but there was considerable lack of attention to detail and maintenance. There was no tissue in the holder nor an extra box for back up and the sink was a very slow drainer. Unfortunately these are things a guest does not discover until they are settled into the room, shoes off and partially undressed. The shower had a nice spray and the water bristling hot. In the room, the drawers of both bedside tables would not stay shut. I stuffed some toilet paper (lacking tissues) in the gap to keep the drawers shut so as not to injure ourselves getting out of the bed during the night. One of the tables had a large hole drilled out, apparently from a previous installation. None of these issues were deal killers standing alone, however the multitude of overlooked and neglected detail made me wonder about what's under the hood. In fairness, this is a 2 star property. I think I was fooled by the “Plus" designation and what was likely a review polished up with AI.
• TZ

  Tara Zook

  May 12, 2026
  5.0
  Clean, Friendly Staff, Breakfast is amazing convient location.
• JH

  Jack Haddad

  May 7, 2026
  5.0
  What a great experience, the staff was so friendly and it made all the difference. Breakfast was nice and so was the room. Antonio the GM is wonderful!
• GJ

  Gyasi joyner

  Apr 19, 2026
  1.0
  Worst experience ever.. my family was in and out in 3 hrs front desk customer service arrogant and rude with very little communication skills
• JC

  Joshua Cameron

  Apr 19, 2026
  2.0
  My family and I stayed here for our first trip to the Georgia Renaissance festival. The building is nice and the rooms are nice but the hotel is super noisy at night, the TV kept turning off every 20 minutes and when I asked the front desk clerk about that she seemed kinda nervous about it for some reason and said that they're programed like that and there was nothing that could be done about it, and the pillow cases almost felt like they were made out of some sort of plastic material which for me made it really difficult to get some sleep. All together I won't be back to this one because after a long drive comfort and sleep is important to me. I will definitely use a different hotel next year which sucks because this one is closest to the faire (as far as I'm aware) and is the faires preferred hotel.

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