Hotel Indigo Atlanta Airport - College Park by IHG

Reviews

• AA

  AyeKJ

  1 day ago
  2.0
  My time here felt very unwelcoming the lady at the front desk refused to let me check in for some very odd reason, Even though my name was on the room as a guest and I possessed with my credit card and state id. I’m a 24 year old adult she made me leave the property until the main guest arrived which was very rude and confused me because I never had to wait for the main guest at no other hotel. Mind you I ubered and beat my main guest there so I had to walk across the street and wait hours for the main guest in the Georgia heat. When I finally got settled down in the hotel I went got food from the local area & my key wouldn’t open the outside door so I can come inside and she refused to open the door even though she just watched me check in the previous day but it threw me off because I watched her go open the door for another gentleman when he was locked out but watched me struggle outside and had to wait again for the “main guest”. I could be overthinking everything but I felt very uncomfortable I would never go back to this hotel. I’m a very respectful young man with home training I don’t know why I didn’t get the same respect in return
• MP

  Mr. Pateh

  Aug 11, 2026
  1.0
  We had a paid reservation on 7/18/2026 and once we arrived, the desk agent Evan immediately said they are overbooked and sold out. This was around midnight and we were left to search a different hotel. We watched a white lady walked in and was asked the same question if she had a reservation and she said yes she had a paid reservation and was checked in. We tried to get an explanation for that and Evan would not co-operate with us. Instead of causing a scene, we left. This is not a team to be trusted and the service was terrible. There are other hotels in the area to stay. Up to this posting, which is 3-weeks later, no one has called or wrote to us. Unfortunately there are terrible people in this business that's supposed to be hospitality driven. Avoid this hotel at all cost.
• JP

  Joost Pijpker

  Aug 10, 2026
  2.0
  Dit hotel blokkeert 150 dollar op je rekening en belooft dat op de dag van vertrek weer vrij te geven. Maar ondanks veelvuldig contact sindsdien en beloftes van het hotel hielden ze dit bedrag een maand lang vast. Had ik dit vooraf geweten, dan had ik ergens anders geboekt. Kamers zijn verder prima, locatie niet heel fraai maar wel praktisch.
• JC

  jada curry

  Jul 31, 2026
  3.0
  First of all they charge a 150$ deposit which is way more than I paid for the room for the first night. Next it went through my whole trip in punta Cana and still didn’t receive it back it takes a long time so be ready to wait. the lady who checked us in was amazing though her service was great and she helped us a lot our first room didn’t work the door wouldn’t open I spent my first 20 mins going back and forth until she gave us a new room We appreciate it. She also offered us free breakfast as an accommodation but we were leaving too early. It’s a good location for the airport I do say that and they have a free shuttle. Great stay overall
• PD

  Prince Derrick

  Jul 20, 2026
  2.0
  My stay in this hotel was unsatisfactory. The rooms design do not fit the standard of an IHG hotel. They do not have microwaves for food in the rooms, where you can warm your food, no reading lambs on the table, old desk wit scraches on them, etc, all IHG hotels and other hotels I have been in, offer micorwaves for their clients to warm their food to avoid the inconvenience of eating cold food. Most of the men I met in the front desk, got an attitude, the lady who worked night shift was friendly and receiving. I believe the men in the front dest are profiling people, that's why they be acting snubbish to some people. People don't midn if you dress in suites or longsleeves, what matters is your attitude and welcoming nature, not been silly and snubbish in a suit and tie. Simple, basic requirements like toothbrush, etc they do not even have them in stock. This is embarrassing. They claim to be an IHG hotel but can't even offer free breakfast like other IHG hotels like Holiday Inn, etc after you be paying all that money to stay, I think the IHG group should review this hotel because they are bringing down the standard. Don't let the beautiful building you see in the picture deceive you, front desk services and others is nothing to write home about. Atleast, I appreciate housekeeping, they do not just clean the rooms, but some of them are very friendly and nice to the guest when you see or by pass them in the hall way. I think you all should send those guys in the front desk to do house keeping and send some of those ladies and guys in the house keeping to do frontdesk, because first impression matters.

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