Holiday Inn Express & Suites Carrollton West by IHG

Reviews

• JF

  John Ford

  Aug 27, 2026
  3.0
  no in room coffee machine though we did get one after complaining, have to go to lobby for coffee, pool was closed 4 or the 6 days we were there, in room safe is located on the floor of the closet requiring you get down on your hands and knees to use it, pancake machine not working some days,
• CW

  C W

  Aug 10, 2026
  4.0
  Just in town for one night. We got a pretty good night's sleep despite the A/C. It worked just fine, but it had a wind up similar to starting down the runway on an airliner. You will need to turn up the TV, but when it clicked off, it was deathly quiet. Breakfast was hot and ready at 7:00. Friendly staff and clean, so really the only drawback to the place is having to make a right and then are a u-turn to go into town, which is close.
• DG

  Deja Gregory

  Jul 27, 2026
  5.0
  I was here for 2 weeks working. Everything was excellent, the staff at the front desk, beautiful comfortable room, breakfast i dont even eat breakfast at home but those omelets called me in. What I appreciated the most by far are the housekeeping staff specifically Brittany and Keshia. I like traveling for work and staying at hotels it's cool seeing your room but gets old fast being away from your family. But Brittany and Keshia cleaned and made up my bed fresh towels even how the tuck the shower curtain back. It made this 2 weeks so much better because everyday I got back was like the 1st day I checked in and looked around and was like wow this is cool. Brittany and Keshia's work had a great impact on my whole trip and just that wow feeling made the being away feeling go away. Thank you all and Brittany and Keshia you are the best.
• SM

  SANDRA MAYORGA

  Jul 19, 2026
  1.0
  This was the worst experience ever. I checked in at 3pm and I only grabbed my key and left. When I came back I went to my room and the room was already assigned to someone. I went back to the front desk and they gave me another key to another room, the second room they gave me was not clean at all beds not even made. The next day I came downstairs at 9am to eat breakfast and there was no food out anymore I asked the front desk if they were going to bring more out and she was so rude and told me no because breakfast ended at 10 and they don’t need to bring anything else out anymore and they don’t have a breakfast person either. The front desk person was with another lady and when I walked away they started laughing. I always stay at these hotels and I have never had this kind of experience before. Will not recommend this location to anyone.
• IE

  itch egerton

  Apr 28, 2026
  5.0
  Very clean and friendly staff.

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