Holiday Inn Express & Suites Canton by IHG

Reviews

• DS

  Dr. Sheri

  3 days ago
  5.0
  Southern Hospitality at Its Best – Holiday Inn Express, Canton, GA My experience at the Holiday Inn Express in Canton, Georgia, was a wonderful reminder that nothing compares to genuine Southern hospitality! The hotel is very new, exceptionally clean, and conveniently located near just about everything you might need. There is excellent shopping, a variety of restaurants, multiple coffee shops—including Starbucks and Dunkin’—post offices, print shops, and places of worship. The location makes it easy to take care of business while also enjoying the surrounding area. What truly made my experience special, however, was the staff. Nicole was incredibly kind, attentive, and perceptive. I was initially hesitant about staying at this property because I typically choose other hotel chains. With my usual options fully booked, Nicole took the time to understand my concerns rather than simply trying to sell me a room. She showed me a room before I committed to booking and made sure both my needs and my child’s comfort were considered. She warmly encouraged me to give the hotel a chance, assuring me that we would love our stay. Her thoughtfulness and genuine hospitality made a wonderful first impression. Then I met Joey, one of the managers, who was equally welcoming. He helped connect my newly created account and engaged me in a great conversation. He reassured me that my child would have a great breakfast experience and that we would feel safe and comfortable. Joey also took the time to explain the Holiday Inn family of brands, how the company has expanded, and how it continues to compete in the hospitality industry. I appreciated his knowledge, professionalism, and willingness to go the extra mile. Both Nicole and Joey demonstrated something that cannot be taught through a customer service manual: the ability to make people feel welcomed, heard, and valued. Although I initially considered this hotel because my usual choices were unavailable, I am so glad I gave it a chance. The cleanliness, location, and welcoming atmosphere were impressive, but the people made the difference. Nicole and Joey, thank you for making us feel at home! You are wonderful representatives of the Holiday Inn Express brand. There is something special about being welcomed with genuine warmth, kindness, and a personal touch. Nothing is quite like that Southern hospitality! I would gladly recommend the Holiday Inn Express in Canton, Georgia, to anyone looking for a clean, convenient, comfortable stay with a team that understands the true meaning of hospitality.
• EV

  Erin Vance

  5 days ago
  2.0
  I support limiting waste in our world, but removing the coffee makers from the rooms is horrible! Not only is there no coffee maker, but there is very little countertop space in the bathroom, zero hooks in the bathroom to hang up a towel, no streaming capacity on the TV in the room (only casting available, which did not work with my device), and the lighting in the room is so dim, you can hardly see anything at night. We did not arrive until after dark and had a hard time unpacking. Breakfast is good, the location is good, and the cleanliness os good.
• CP

  Christian Perez-Grimaldo

  Oct 3, 2026
  5.0
  David and team was great
• MS

  Marc Scott

  Sep 23, 2026
  3.0
  The hotel was only 3 years old and was very very nicely decorated clean. People are friendly. They serve breakfast in the morning, hot and cold and we definitely stay there. It was a nice property in the rooms were nice
• LH

  Lawanda Henderson

  Sep 13, 2026
  5.0
  We read a lot of great reviews about this place and they were all true. From check in to check out the stay was great! Sarah at the front desk was so nice and welcoming. She explained everything perfectly and even let us check in about 45 minutes early. The fresh ground coffee in the lobby was a huge plus. It's available 24/7 and it was delicious. The room was immaculate. Super clean. I feel like there's always something in a hotel that the cleaning staff misses but not here. Even the loveseat was clean and comfortable. Everything smelled nice and clean. The Dove soap and shampoo products were awesome. I always take some travel shampoo etc just in case but I didn't even unpack them. Shower was clean and the water was hot. Could have used a little more water pressure but it was plenty sufficient. I don't know if anybody was staying in the rooms beside us but we never heard anybody. We heard a kid laughing in the hallway once and a couple of times we heard the door close across the hall. Bed was super comfortable. The view from the huge window was really nice. Breakfast was decent for a hotel breakfast. Very clean and well maintained. The only thing I could complain about was the pool. We brought swimsuits but didn't get in because it looked kinda dirty. I think it was just leaves but not sure. We looked several times thinking they might clean the pool but it still looked the same this morning when we checked out. I would absolutely stay here again!! The photo is the view from room 412.

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