Best Western Inn & Suites

Reviews

• MR

  MJ R

  2 days ago
  3.0
  I’d rate it a C. On an A to F scale. My biggest disappointment was that the rooms open directly to outside. I didn’t feel secure . The beds were very comfortable. The amenities were just adequate, some minimal. Breakfast was ok. One lamp didn’t work. Location was on a busy street but very close to the expressway.
• JB

  Janice Braun

  5 days ago
  1.0
  Cleaning staff was knocking on our door at 10:00 a.m. I didn't answer the door and when I came out a few minutes later to walk my dog they were asking me in as best as they could in their language if I was checking out and what room was I in. Difficult to communicate but I think they understood however I felt pressure to get out of the room from then on. I'm the only one that is unpacking and loading my vehicle since my husband has been handicapped and I did not appreciate the invasion at 10:00 a.m. let alone the pressure of when I'm going to leave. I was going to say something at the front desk about the fact that I was charged $ 97.00 and no working pool or hot tub. There was a sign about the hot tub when I checked in so I understood that that was a problem and we wouldn't be using it and we were very greatly needed it. But I also expected that the pool since I could see the beautiful water that it would be usable and it was not they explained had to wait for 3 days due to repainting and chemicals. The beds were comfortable the room was very nice and roomy handicap and rooms were still a distance away from the breakfast and the ice was a long ways away also I feel sorry for people that are handicapped and have to deal with these issues since now we're dealing with him and understand what they go through. I think that a handicap sticker parking in handicap parking should be enough that says please understand we don't move at the speed of other people or at the speed that you want us to while exiting your hotel. Also there were people walking around that were kind of scary because you couldn't tell if they had a room or not and they were just walking around and walking around and then later there were kids teenagers and maybe possibly in their late teens running around and being wild and noise above our room. I was not comfortable to take my dog out to go potty and did not feel secure with the environment. And also the room smelled like cat pee.
• DD

  debbie davidson

  May 4, 2026
  1.0
  they would not give me a receipt , after I paid for a room for 2 days.. severe language barrier unable to get the staff to understand what I was requesting.. I had to ask three different people for garbage bags
• MZ

  Michael Zev

  Apr 27, 2026
  2.0
  Pick a different hotel. This place is very old and showing its age
• CJ

  Charles Johnson

  Apr 18, 2026
  4.0
  Nicely refurbished old style motel. Very nice rooms and helpful staff. Economically priced.