Hotel Indigo Atlanta-Vinings Ballpark Area by IHG

Reviews

• AM

  Alan Muldawer

  5 days ago
  5.0
  I have stayed here many time over the past 10 years when visiting family in Atlanta and I have always have a great experience here and everything has been top notch. I will continue to stay here in the future. You can't go wrong staying here! 5 plus stars!
• SL

  Stacey Lewinstein

  Oct 6, 2026
  1.0
  Our experience was less than optimal with this hotel… and we didn’t even stay there as planned. We had previously been very happy with a recent stay, so we booked again. We got into Atlanta and I was offered an early check in at 1pm via text. But when I showed up they said the room wasn’t ready. Ok, fine. I then called just before 3pm to make sure the room would be ready at normal check in, 3pm. They told me my reservation had been CANCELED as they were overbooked. This was AT CHECK IN time on the day of my reservation. They informed me they had booked us at another hotel in a completely different area of town. We chose Hotel Indigo in Vinings due to its proximity to the highway and to Truist Park. So we had to scramble to get another hotel and missed some planned events all due to poor management of this situation by Hotel Indigo. There was complete disregard for how their lack of planning or management of a situation caused a major problem for us.
• SB

  Shelly Blackburn

  Oct 2, 2026
  5.0
  Had a great experience at Hotel Indigo the room was nice clean the bed. Comfy the staff we're so friendly and I loved my glass sliding doors that had a nice porch right in front of the pool convenient to evreyrhing definitely stay there agaiadotspet friendly
• EB

  Edward Lee Bryan

  Oct 2, 2026
  4.0
  After staying here five nights, my best summary is Indigo Inn is overall a good hotel with super friendly staff. You can tell there is an intent by management to make it into a great hotel and you can tell they are working on it. Restaurant area is overall the weakest link. Ina at the front desk is a delight who consistently shows caring customer service to everyone. She should be commended for her awesomeness. Overall pros: -Super friendly staff -Super clean rooms -Present and attentive management Overall cons: -Still working through things on the back end that are readily noticeable to guests. -Toilets so low to the ground in the rooms. Worked my hammies doing squats. -Switching out regular link sausagee for chorizo in the breakfast tacos and not saying that when you order them. Just a serious pet peeve of mine to switch something out and not state that ahead of time. -AC in the room is weirdly ineffective.
• CH

  Cassandra Hill

  Sep 5, 2026
  3.0
  ⭐⭐⭐ 3 Stars – Nice Property, But My Day Pass Experience Fell Short I booked a Day Pass for Hotel Indigo in Vinings through ResortPass, hoping for a relaxing day by the pool with breakfast, lunch, and a cocktail or two. The property itself was nice, but unfortunately, my day ended much earlier than planned. The positives: 🌿 Check-in was easy, and Janell assisted me upon arrival. The hotel is well decorated, and the lobby has plenty of comfortable seating. The Day Pass included access to the seasonal outdoor pool and heated whirlpool with a waterfall. The whirlpool was definitely soothing! There were plenty of tables and seating with umbrellas, along with small tables beside the chaise lounge chairs, which were perfect for holding your water or drink. Lounge chairs are first come, first served. There were also plenty of towels available at the pool. I arrived early enough to catch breakfast before the 10:30 AM cutoff. Kat was very friendly and accommodating. I enjoyed yogurt with fruit, granola, and honey, along with coffee and a mix of orange and cranberry juice. The pass also includes access to the fitness center, although I didn't use it, as well as complimentary Wi-Fi and self-parking. Parking was a breeze, and I also noticed charging stations for electric vehicles. Now for the reason behind my 3-star rating... This is a CASHLESS property, so cards are required for all purchases. Outside food and beverages are not allowed, which I completely understand when food and drinks are available for purchase on-site. However, the bar doesn't open until 4 PM. 🍹 Around 12:30 PM, I inquired about getting a cocktail. Janell initially said she would need to ask her manager if she could make a drink for me, but then said the manager would not be in at all. That was extremely disappointing. If outside beverages aren't permitted and you're selling a Day Pass experience, I think guests should have a reasonable option to purchase beverages during daytime pool hours. I had planned to spend the afternoon relaxing by the pool, have lunch, and enjoy a cocktail. Once I realized that wasn't going to happen, I packed up my things and left. For anyone considering the Day Pass, also keep in mind: no outside food or beverages, no smoking, no speakers, no pets, and no glass at the pool. There is also no lifeguard on duty. Overall, the property was attractive, clean, and had some nice amenities. The whirlpool was relaxing, breakfast was enjoyable, and the staff members I encountered were pleasant. But I couldn't truly enjoy the experience I had anticipated. For a pool Day Pass, especially when outside food and beverages are prohibited, having the bar unavailable until 4 PM was a major miss for me. ⭐⭐⭐ Nice property, but my relaxing pool day ended up being more of a relaxing pool morning.

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