EVEN Hotel Alpharetta - Avalon Area by IHG

Reviews

• HN

  Hillary-Layne Nystrom

  3 days ago
  5.0
  Moses is the reason I’ll remember our stay at EVEN Hotel Alpharetta. We’ve stayed at numerous different hotel chains since June 1st, and none of them made us feel as genuinely welcomed and special as Moses did. Moses is a bartender in the restaurant downstairs, but the hospitality he showed us went far beyond simply doing his job. He immediately took a liking to my 2-year-old son and told me that he reminded him of his daughter when she was little. You could genuinely see that connection in the way he interacted with him. Every time we walked into or out of the hotel, Moses noticed us. He would make a point to welcome us or say goodbye—especially to my son. It was such a small gesture, but he did it every single time, and my son absolutely loved it. At one point, Moses even let my son pick out a snack from the little market downstairs and gave it to him. He absolutely did not have to do that, and it was so thoughtful of him to do. What really stood out to me was watching other people react to it. I watched guests in the lobby and at the bar smile when they saw Moses interacting with my son. That kind of genuine warmth is contagious. It doesn’t just affect the person receiving it—it affects everyone who witnesses it. You simply don’t get that kind of personal attention from hotel staff very often anymore. So much hospitality has become transactional. Moses reminded me what real hospitality feels like: noticing people, remembering them, making them feel welcome, and genuinely caring about their experience. His personality was so sweet, warm, and effortlessly cool, and the special attention he gave my son honestly made me feel good inside. As a mom, seeing someone treat my child with that kind of kindness goes a long way with me. And I think that’s something hotels should pay attention to. The way one employee treats a guest can set the tone for an entire environment. That kindness spills over into the other guests who witness it and, hopefully, into other employees who see it and want to treat people the same way. There are plenty of hotels with nice rooms, good amenities, and comfortable beds. But it’s the people who make you feel like you actually mattered while you were there that you remember. Moses went a long way toward making our stay special, and I genuinely won’t forget the experience. EVEN Hotel is lucky to have Moses. Please recognize him for the kind of hospitality that can’t be taught from a handbook. He didn’t just make us feel like hotel guests—he made us feel like special guests. ❤️
• HN

  harshavardhan nagalla

  Sep 3, 2026
  5.0
  TY at front desk is super friendly and helped us with our late check-in. The room she gave us was super clean with a good view and the yoga and exercise setup was a cherry on the top! This was our first stay at an IHG brand hotel and it did not disappoint cleanliness wise. The only thing that was a minor concerns was an additional parking fee that was charged.
• KN

  Kevin Newell

  Aug 25, 2026
  5.0
  I can’t speak to the amenities, but I’ll tell you that the people who work here are wonderful. My workaholic mother, on her birthday, was traveling for business and stopped here after a rather rough work day. She was sitting alone at the bar, so I found her location on Find My and called the front desk. Jerry answered, I explained the situation and that I’d like to do something sweet for this angel of a lady. He went to his manager and they had something dialed up in 10 mins. She called me bawling happy tears and said it had made her day. To Jerry, Moses, and the manager on duty, thank you for helping this son show some much deserved birthday appreciation for his beloved mother. 10/10
• BB

  Breiana Blackmon

  Aug 24, 2026
  5.0
  For only staying one night it was very pleasant and everything was clean. My dad was happy with the extras in the room such as the workout equipment which we have never had before. Jay at the front desk was very polite and worked with us the best he could. All the staff was very polite.
• MD

  Morgan Detweiler

  Aug 22, 2026
  5.0
  This is our 2nd time staying and everyone is always so very nice and helpful. We went to a concert at ameris amphitheater and had a free shuttle with Jerry. Even though the shuttle service technically stops at 9, Jerry was kind enough to remain available and come back to pick us up! No uber in the chaos! Wonderful guy and great team at the hotel overall! Comfy beds, great bar area. Will definitely stay here anytime we are in the area!

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