LEGOLAND® Pirate Island Hotel

Reviews

• JO

  juan esteban garcia osorio

  1 day ago
  2.0
  Uno espera mucho de algo con el nombre de lego
• RM

  Rudy Monos

  Sep 6, 2026
  5.0
  Rooms were clean, service was great. Right next to the park a 2 minute walk next to the hotel. Was disappointed in the walk to the water park was kind far especially after. The room was great. The code for the treasure chest 5332. Also the bed was extreamly comfortable. Kinda high but very comfy!
• SJ

  Suleiman Yousef Jr.

  Aug 28, 2026
  1.0
  Here’s the truth. This place is overrated and expensive. Park is only open from 11-4 so you only have a few hours to get things going. If not you burned the whole day. The pirate hotel only has bunk bed rooms so if you have a toddler or very small child it’s extremely dangerous and they don’t offer any safety measures for the ladders on the bunks. Your kid will definitely fall and hurt themselves bad. They’re solid floors with very cheap thin carpeting. The park itself definitely hires ANYONE to run the rides. When you get there you’ll see what I mean. My son is EXACTLY 36 inches. We literally fought on every ride trying to show the person handling the ride he’s 35 inches. We had one lady on the galactic coaster thing pull out her swipe card on a lanyard to push his hair down to make sure he’s 36 inches. It was the most insane thing. Instead of having every person measured at the ride and by different people who have different opinions on what 36” inches is, you should have the children measured at the ENTRANCE and given a color coordinated band to verify their HEIGHT. We missed half the rides because they couldn’t verify he was exactly 36” because at that point with the what and being asked to stand numerous times he was already fussy and squirming. Park has potential, it just isn’t ran right. Need earlier opening time and later closed times. ONE HEIGHT verification and different options for rooms with small children. They definitely didn’t think this through. If you need help running the place I know a consulting company that can help you all out because you need it
• LB

  Luz Andrea Montoya Blandon

  Jul 28, 2026
  4.0
  We stayed at the Pirates Island resort for 4 nights. I have to be honest. The hotel itself is great. Food and servers are good and amemities are incredible. However, customer service is OK. 1st time here for us and we got lost. Recepcionist wouldnt even tell us how to get to our rooms. Once you do check in, which is is at the Legoland resort, you need to access the pirate hotel thru a different door. Of course we ended up in the legoland rooms. With 3 kids and 4 big lugagges, you can imagine the stress. We had to return to customer service for guidance! Also, there is one host at the Brick and Ship restaurant very rude. We are a family of 5 people and it takes a while to get ready. My husband would come downstairs to reserve before we all were ready and this host would not let him sit until we all arrived. But the way she talked to him and ridiculized him is just unacceptable. We feel the customer service is not the best. That is a fact. The hotel is really cool and super fun for kids. No doubt! But the costumer service doesnt know who to treat their costumers the best way.
• CG

  Corie Grussing

  Jul 25, 2026
  1.0
  The rooms and the hotel itself are beautifully decorated. Unfortunately, everywhere we went had a terrible smell. Our room took an entire bottle of Lysol, and it still smelled like mildew or baby pee. I'm honestly not sure what it was, but it was pretty bad. The first night we drove in, we were too tired to drive anywhere else, so we decided to eat at Bricks Family Restaurant. There weren't many food choices, but they had lo mein and chicken. The kids got chicken strips and fries, but the fries were cold. Each of the kids only ate one chicken strip, or not even a whole one. I took one or two bites of my noodles and one piece of chicken. We were only there about 10 minutes before we couldn't eat anymore. The bill was almost $100 for the three of us, and we ended up ordering Domino's afterward because no one wanted to eat the buffet. After I took a shower, my hair literally smelled like toilet water from the smell of the water. As much as I would love to say we'd come back, it just wasn't worth it.

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