Best Western Historic Bayfront

Reviews

• SH

  Scott Harris

  3 days ago
  5.0
  We would definitely stay there again! The location right on the waterfront is awesome. All of downtown St Augustine is easily in walking distance with a great breakfast/lunch spot next door. Room prices are reasonable, staff was friendly, parking is included & a staff member helps get you parked in their cramped lot. Our room overlooked the bay which was great, except for the street noise with yahoos revving their engines on the slow 25mph street.
• TM

  Terry Murphy

  3 days ago
  5.0
  Great location to the downtown historical area. The rooms are very comfortable with on site parking and attendant .The entire staff is polite and professional. The shower had excellent water pressure. Super clean comfortable bed and pillows. There is also a covered area on the upper level facing the bay perfect to enjoy one’s morning coffee or late night drink. We did not get to use the pool as it rained a bit during our stay but we will try again next time!
• JJ

  Jorge

  Jun 17, 2026
  5.0
  The front desk hostess from the carribean was amazing. She suggested several different restaurants & attractions that turned out to be amazing.
• AK

  Amy Kowalski

  Jun 16, 2026
  2.0
  The location of the hotel is the only reason we booked this hotel. But the Best Western brand was disappointing overall, no frills. Also, very noisy location right on the road with loud cars.
• HL

  Heather Lenhart

  Jun 15, 2026
  4.0
  Location: PERFECT! Close to everything! You are able to park your car and walk everywhere! Room: We had a two-queen bedroom. For a one-night stay, it was perfect. Only one night stand between the beds - needed one extra nightstand. VERY clean and updated! Fridge, micro, tv, ac/a - all worked perfectly. Beds were super comfy. Pillows? Not so much. Either flat as a pancake or super firm. Parking - HORRIBLE! The parking lot is SO small. We had 3 adults and 2 vehicles and were not aware we could only park one vehicle on site. Our other vehicle had to park off site in a parking garage and our third person had to walk back to hotel (it was lightly raining) so....inconvenient to say the least. The front desk agent had to walk the parking lot to direct us on a parking spot. There was an employee pulling a handicapped sign off a pillar and moving his car from the "handicapped" spot. The front desk agent told us to park there. Crazy for sure. They had cars stacked one behind the other, blocking other cars in. A hot mess for sure. We pulled up before 10pm and the reception area was locked. The front desk agent had to go tend to a room/guest and I assume couldn't leave the front desk unmanned/unlocked. I stood there for a min or two until she came back. I booked through Hotels.com and the front desk agent stated my card didn't go through and if I didn't show up by 10pm, they were going to cancel my reservation! I told her I booked through Hotels.com and was 99.9% certain I entered my address and phone number. I asked about the credit card I used and when she confirmed, I was confused as the card had over $3000 on it. She stated my info didn't transfer over from Hotels.com so they had no way of getting a hold of me to get another form of payment. YIKES! Not placing blame but be careful when booking through 3rd party sites. I haven't used one in a hot minute but will most likely book via the hotel site itself as opposed to a 3rd party. Overall, we would stay again only due to the location and cleanliness. We did not use the amenities (pool) but it looked very clean and well maintained. We are from Jacksonville and stayed one night as we did a sunset cruise and bar hopped for my birthday.

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