Four Seasons Resort Palm Beach

Reviews

• DD

  Dylan

  Jun 28, 2026
  5.0
  What an amazing place. From the location, to the staff, everything is top notch. Would highly recommend.
• JM

  Jessee Medeiros

  Jun 28, 2026
  1.0
  The property itself is absolutely stunning—one of the nicest hotels I have ever stayed at. The facilities, rooms, food, and overall atmosphere were exceptional. Unfortunately, my experience with some members of the staff left me extremely disappointed. As a Portuguese Canadian visiting from Toronto, my reason for staying at the hotel was to experience being at the same property as the Portugal National Team during the World Cup. Throughout my stay, I made every effort to be respectful of the players, staff, and other guests. I only approached individuals when it was appropriate and always respected their personal space and boundaries. Despite this, I was repeatedly approached by a blonde manager in the lobby and several security staff, who made me feel unwelcome and as though I was doing something wrong simply by being in the lobby. I was instructed multiple times to leave seating areas, including couches and chairs, and was directed to a designated section if I wanted any chance of interacting with players or team staff. One security guard, a woman with her hair in a bun and shaved sides, was particularly confrontational. We were discouraged from walking freely through the lobby, sitting at the bar for a drink, or enjoying the common areas, despite being paying hotel guests. I spent over $2,000 on my room and more than $500 on dinner and drinks during my stay. After spending nearly $3,000 at this property, I expected to be treated with courtesy and respect. Instead, I felt monitored, harassed, and spoken to in a manner that I did not feel was appropriate. I fully understand that the hotel has an obligation to ensure the safety and privacy of its guests, including the Portugal National Team, and I respect that. However, there is a significant difference between maintaining security and making paying guests feel unwelcome. At no point was I disruptive or disrespectful. It’s unfortunate because the hotel itself is beautiful, but the way I was treated by certain members of the management and security team overshadowed what should have been a memorable stay. Based on this experience, I would not choose to stay at this property again.
• AJ

  Alexa Jesko

  Jun 26, 2026
  5.0
  We stayed here last October for a girls’ trip and had one of the best hotel experiences we’ve ever had. The service was exceptional from start to finish. A special thank you to Paul, the wonderful French gentleman at the pool, who went above and beyond. We mentioned that we loved strawberry oat milk matcha lattes, and even though they weren’t on the menu, he happily made them for us. It was such a thoughtful gesture and one of those little touches that made our stay unforgettable. We left already planning our next trip, and Four Seasons Palm Beach has officially become our annual girls’ getaway. We can’t wait to be back!
• WS

  Willow Soluri

  Jun 2, 2026
  5.0
  We had an awesome stay to kick off our honeymoon at FSPB! Everyone was very kind and helpful. The food and service out by the pool was great (shoutout to Abigail!). And the turn down service was above and beyond (thanks Michel!).
• TW

  Todd Watson

  Jun 2, 2026
  5.0
  My wife and i have been SO lucky to stay at the amazing Four Seasons Palm Beach 2 years in a row! We celebrated our 25th Anniversary and now our 26th. And, although the Hotel, Rooms, location and all are part of the 5 star experience, it is the people that make our stay even more special! We spoke with not one Samantha at the front desk, but TWO. Both (Sam, and Samantha) are amazing. They have amazing positive energy and both are so caring. We know Four Seasons, "there is NO substitute," but people like Sam and Samantha make it better. Thank you. :)

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