Best Western Plus Palm Beach Gardens Hotel & Suites and Conference Ct

Reviews

• JS

  Jen Spindel

  6 days ago
  1.0
  While the staff is lovely, I cannot recommend this hotel to anyone. The rooms are damp and moldy, and even though there are portable dehumidifiers in the rooms, they cannot keep up with the damp and mold smell. The first room I was given had mold growing on the dresser, coffee table, and desk. The front desk staff were fantastic about trying to find a better room, and gave me a choice of two other rooms (on the same floor). Both smelled damp and musty, though not nearly as bad as the first room. I had to keep the dehumidifier at full blast, and empty it multiple times per day. Re-entering the room from being outside was like being assaulted with the smell of mold and dampness. I do not recommend staying here until the building is fully renovated -- the smell and sight of mold is gross. I left a day early to go crash on a family member's couch because I could not stand the smell any longer. I feel bad for the staff, who are doing the best they can with an entirely inadequate and problematic building.
• MR

  Muriel Rasamison

  Aug 15, 2026
  1.0
  Quand nous sommes arrivés à l'hôtel nous n'avons eu que deux chambres sur trois prévue la seule solution trouvée à l'accueil est si vous voulez une troisième chambre il faut la payer alors que mon voucher est bien pour trois chambres
• PM

  Pupo Mario

  Aug 7, 2026
  5.0
  We were traveling with our family and really enjoyed this property. It is a special property with a great location, and the staff were very friendly, helpful, and welcoming. The hotel is an older property, but it is very well maintained, clean, and feels very safe. They are also doing major renovations, and the improvements look really good. We were impressed with the new design and the work they are putting into the property. Overall, we had a great experience and would definitely recommend this hotel. We will definitely return on our next trip!
• GL

  giri lok

  Aug 7, 2026
  5.0
  They have a great location and are currently undergoing renovations. The exterior paint looks excellent, and the property has a fresh, updated appearance. The manager showed us the new design concept, and the first look was amazing. The property is older, but it is very well maintained. They also offer a good breakfast, which adds value to the guest experience. Overall, the property has a lot of potential and is being improved nicely.
• AV

  Andrey Vasilyev

  Aug 7, 2026
  1.0
  Absolutely the worst place i ever stayed in my entire life. There was really huge black mold spot about 3 feet long on the ceiling, mold on the furniture. I am not exaggerating. This place should not be opened to public as it is a huge health concern. It should be shut down by city . I am getting ready to get public health involved currently consulting an attorney as i am still experiencing respiratory issues after staying there. I will fight to get this place shut down.

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